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Hired 3 times
27 years in business
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- Rodney J.
Very professional. Needed his help in a short amount of time, and he delivered. Very understanding and explained the process very clearly. Able to answer any questions I had and was willing to investigate my problem as long as neededNov 19, 2018Verified
- Jessica J.
Very personable. Listens to the customer & asks helpful questions so he fully understands the situation as well as answers all questions directly & with honesty. Follows up with quickly with information. Highly recommend!Nov 22, 2018Verified
- Alisha J.
Mr. Rodgers is pricing is affordable than others and he works professionally and keeps you updated on the status of your search. Mr. Rodgers is reliable and works hard to get the job done.Sep 4, 2018Verified
- Nicole G.
A friend told me to contact Mr. Rodgers on an issue that I needed help on. I’m so glad I did. I was in a time crunch and he was able to get me the results I needed. Very professional.Sep 13, 2018
- Milard B.
Great guy. Always answered my calls. Very honest tooSep 20, 2018
- What should the customer know about your pricing (e.g., discounts, fees)?4 hour minimum per day 4 hr retainer due at time services are booked. This takes care of 4 hrs on first day. My rates are lower than most other companies. After 26 yrs of investigation work I believe in not kicking someone when they are down. I set my rates so that neither one of us go broke. My rate is a flat rate, no mileage or hidden fees.
- What is your typical process for working with a new customer?I like to start with a phone call to learn all I can about the case and listen to all concerns along with answering any questions. Basically get to know a little about the person I’m working with. Then we discuss a schedule and then discuss billing and the billing process.
- What education and/or training do you have that relates to your work?I’ve trained with several senior investigators with different companies along with my dad to gain as much knowledge about the investigation business. The state of Texas requires testing every so often to stay compliant with the laws. Im now entering my 26th year of being a licensed investigator through the state of Texas.