Q. Describe the most common types of jobs you do for your clients.
A. We specialize in replacing broken or damaged brick and replacing mismatched or failing mortar. Repair work is our number one specialty and small repairs such as mailboxes being rebuilt. Crack repair from foundation movement and ground shifting.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. Not often but once and a while stories surface about a service person getting a huge draw (cash advance) an then never returning to do the work. If a contractor asks for money to start a job you can buy the material necessary for the completion of the job and pay for labor only after some of the work has been completed. By doing this you can see the true cost of materials instead of cost times two which is the standard cost for financing the job. Ask for a price of only the labor involved then pay as the job is completed. Remember, everything is negotiable. Ask for the labor cost and perhaps the total job cost.
Q. What do you like most about your job?
A. I personally like having a feeling of accomplishment after the job is done. When possible customers have a problem with their brick I like to show them how I would approach that problem and how by choosing my business their problem would be solved completely and for good. By doing great work at a fair price a great reputation is being built. In today's economy one must have an excellent reputation. This builds a solid customer base that will sustain you now and in the future. Only by doing excellent work can you survive in business. All customers are potentially repeat customers but more importantly they will recommend your business to others. Kenatace