FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the size, materials, and scope of the project. We provide straightforward estimates with no hidden fees and focus on quality workmanship built to last in the Texas climate.
- What is your typical process for working with a new customer?
We start with a phone call to learn about your project, goals, and budget. Depending on the project, we’ll either schedule a quick on-site walkthrough or a more in-depth design consultation to go over layout, materials, and ideas for the space. After the visit, we provide an estimate, finalize details, schedule the work, and keep communication clear throughout the project.
- What education and/or training do you have that relates to your work?
We have over 30yrs of combined experience in every trade relating to outdoor construction. We have 15 years experience in Austin and surrounding areas, so we know this climate and what materials and building practices work, and what doesn't.