FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the actual scope of work and materials involved—no hidden fees or surprise charges. We focus on long-term solutions rather than quick fixes, so our bids reflect the quality and attention to detail we provide. We occasionally offer bundled pricing for multi-room or multi-service projects, which can help maximize value.
- What is your typical process for working with a new customer?
We start with a conversation to understand your goals, priorities, and budget. From there, we do a site visit to take measurements, assess any underlying conditions, and discuss design or material options. We’ll then provide a detailed proposal with clear scope, pricing, and timeline. Once approved, we schedule your project, keep you updated along the way, and ensure the finished result meets or exceeds your expectations.
- What education and/or training do you have that relates to your work?
8 yrs of project management and 6 yrs of working in the field with the team