FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price by the job—not by the hour—so you know exactly what to expect and we can focus on quality. If, once we arrive, we find that your home is larger or needs more attention than initially estimated, we’ll always let you know before we begin. This way, there are no surprises, and we keep everything transparent and fair.
- What is your typical process for working with a new customer?
After gathering some details about your home, we’ll provide an exact quote—whether it’s a full top-to-bottom clean or focused attention on a specific area. When our team arrives, they’ll walk through your home with you to understand your priorities. Once the cleaning is done, they’ll do a final walkthrough together to ensure you’re completely satisfied.
- What education and/or training do you have that relates to your work?
Over the years, we’ve seen how a clean, stress-free home can make a big difference for families, professionals, and retirees.