FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep our pricing simple, transparent, and fair. Your quote is based on the size of the property, current condition, and the type of cleaning service needed (standard, deep cleaning, move-in/move-out, etc.). This allows us to give accurate pricing without hidden surprises. Our standard cleaning services generally start around $179, with deep cleaning and specialty services priced higher depending on the level of detail required. Customers who schedule recurring cleanings (weekly, bi-weekly, or monthly) receive discounted maintenance pricing, which helps keep homes consistently clean while saving money long-term. We also offer additional property services such as pressure washing, junk removal, carpet cleaning, window cleaning, and post-construction cleaning, which are quoted based on the scope of the project. Before any job begins, you will receive a clear, upfront quote, so you always know the cost ahead of time. We believe great service should come with honest pricing and no last-minute fees. Our goal is to deliver high-quality, reliable cleaning and property services that save you time and give you peace of mind.
- What is your typical process for working with a new customer?
Our process is designed to be simple, transparent, and stress-free from start to finish. 1️⃣ Request a Quote or Reach Out Customers contact us through Thumbtack, phone, or online booking. We’ll ask a few quick questions about the size of the home or business, the condition of the space, and the type of cleaning needed (standard, deep cleaning, move-in/move-out, etc.). 2️⃣ Clear Upfront Pricing Based on the details provided, we give a clear and honest quote before any work begins, so there are no surprises. 3️⃣ Schedule Your Cleaning Once everything looks good, we schedule a time that works best for you. We serve homeowners, property managers, and businesses throughout Austin, Hutto, Round Rock, Georgetown, and surrounding Central Texas areas. 4️⃣ Professional Cleaning Service Our team arrives on time, fully equipped, and ready to deliver detailed, high-quality work. We focus on the areas that matter most so your home or property looks and feels refreshed. 5️⃣ Final Walkthrough & Customer Satisfaction Before finishing, we make sure everything meets our standards and your expectations. Our goal is to provide a reliable, stress-free experience that keeps customers coming back. Many of our customers choose recurring cleaning services after the first visit so they can maintain a consistently clean home without the hassle. 📅 Our schedule fills up quickly each week, so we recommend booking early to secure your preferred time.
- What education and/or training do you have that relates to your work?
1️⃣ Experience & Leadership This focuses on your 8+ years of project management and construction experience and how it translates into quality control, organization, and attention to detail for cleaning and property services. 2️⃣ Professional Cleaning Knowledge This highlights proper cleaning techniques, sanitation standards, safe chemical usage, and surface care. Customers want to know you understand how to clean different materials without damaging them. 3️⃣ Real-World Service Training This emphasizes your hands-on experience with residential homes, commercial properties, Airbnb turnovers, move-out cleans, and post-construction cleaning in Central Texas markets like Austin, Round Rock, Hutto, and Georgetown.