FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair, upfront pricing with no hidden fees. The cost depends on the size of your home and the type of cleaning service you need. We also offer discounts for recurring cleanings, such as weekly, bi-weekly, and monthly services. Any additional charges will always be discussed with you before your appointment is confirmed.
- What is your typical process for working with a new customer?
Getting started is easy! First, we learn about your home and cleaning needs. We then provide a personalized quote and help you choose a date and time that works best for you. On the day of service, our trained and insured cleaners arrive ready to clean, and we'll keep you updated throughout the process. After the cleaning, we follow up to make sure you're completely satisfied with the results.
- What education and/or training do you have that relates to your work?
Our cleaning professionals are trained in residential cleaning best practices, proper use of cleaning products and equipment, safety procedures, and customer service. Every cleaner goes through our screening and onboarding process to ensure they meet our standards for quality, professionalism, and attention to detail. We are committed to providing reliable, consistent, and high-quality cleaning services for every customer.