High Key Cleaning LLC

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About

We don't cut corners, we clean them! We do not offer same day service (initial clean) as we require a quick walk through and/or detailed photos/video of the current condition of the property to ensure an accurate quote. High Key Cleaning has been in business since 2018. We are a local business serving the Greater Austin area specializing in Short Term Rentals (Airbnb’s/Vacation Homes) and also provide the following services: Weekly/Bi-Weekly/Monthly Move In/Move Out Post-Construction Cleaning Office Cleans

Overview

Hired 137 times

Background checked

6 employees

8 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Credit card, Stripe, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

Services offered

Cleaning type

Standard cleaning

Deep cleaning

Move out cleaning

Vacation rental cleaning

Extra services

Interior window cleaning

Fridge cleaning

Oven cleaning

Laundry

Pets

Houses with pets

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

136 reviews

5

93%

4

5%

3

1%

2

0%

1

1%

Read reviews that mention:

Luciana M.

Jun 23, 2025

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Hired on Thumbtack

They were amazing. The work quality is unmatched to be honest. They did a construction clean, my house was literally trashed after all that construction. It looks amazing now!The ladies are super sweet. Found my new cleaning family!!

Details: 3 bedrooms • 2 bathrooms • Standard cleaning • Pets in home • Every 2 weeks

House Cleaning

Lorraine L.

Nov 30, 2025

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Hired on Thumbtack

I had an apartment move out cleaning with High Key Cleaning and it was not what I expected for the little cleaning job they had to do. There were dirt/crumbs on the floor, a couple of drawers still had crumbs in them and on the stove glass door there was some kind of streaking, the bottom of the stove drawer still had crumbs in it. This is the reason for the rating of 4 stars.

Details: 2 bedrooms • 2 bathrooms • Move out cleaning • Fridge cleaning • Oven cleaning • Baseboard cleaning • No pets in home • Just once

High Key Cleaning LLC's reply

Hi Lorraine, Thank you for the feedback. We're sorry you're not fully satisfied with your cleaning. We would have returned if you had informed me of the issue(s) and/or sent me photos of the problem areas. However, our timestamped "after/completed photos" don't reflect the comments listed above. We were only hired to complete the kitchen, 2 bathrooms, blinds, windows areas, w/d, & wood flooring areas. Initial walk-through inspection photos: https://app.companycam.com/galleries/A6y7KGH8 Completed Photos: https://app.companycam.com/galleries/kGus8TST Thanks again for your business!

House Cleaning

Bryan N.

Nov 30, 2025

House had not been professionally cleaned in a while. The ladies did a great job, the house looked like a million bucks.

High Key Cleaning LLC's reply

Hi Bryan, Thank you so much for the feedback! We look forward to cleaning your home on a bi-weekly schedule.

Brittany B.

Jan 24, 2025

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Hired on Thumbtack

Details: 3 bedrooms • 2 bathrooms • Deep cleaning • No pets in home • Just once

House Cleaning

Maura L.

Apr 21, 2025

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Hired on Thumbtack

Incredible service! Responsive, professional, polite and truly care about the quality of their work. My house is so clean and fresh! You will not be disappointed!

Details: 2 bedrooms • 2 bathrooms • Standard cleaning • Pets in home • Once a month

House Cleaning

Credentials

Background Check

Joy Kerlin

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Most competitors will be cheaper than High Key Cleaning, but I have been known to be hired to come in & "re do" incomplete work.
What is your typical process for working with a new customer?
A potential new customer can send me photos or I can personally walk the property to give an estimate, whichever is preferred.
What education and/or training do you have that relates to your work?
10+ years Realtor, Property Manager, & 2 yrs Quality Control for Airbnb's.

High Key Cleaning LLC

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