FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing with Kempt is simple pricing is based on home size (bedrooms/bathrooms) and the type of clean you need (Standard, Deep, Moving, or Sectional for just a few rooms). You can get an exact quote and book online through our fast booking form, which only takes about 30 seconds. A 25% deposit secures your spot, and the rest is due at the time of service. We'll send you a confirmation, reminders, and an "on my way" text before we arrive no surprises, no hidden fees.
- What is your typical process for working with a new customer?
It’s simple, we care. We take time to get to know our clients and build real relationships. We’re here to make your life easier, and we do everything we can to make sure you’re satisfied from start to finish.
- What education and/or training do you have that relates to your work?
We are experienced cleaners who know the ins and outs of residential cleaning. We’ve worked with real estate agents, apartment complexes, and homeowners across Austin.