FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Kempt, we keep pricing simple by charging based on square footage, so you always know exactly what you’re paying for. We also love to show appreciation: every new client gets a Kempt Bag with eco-friendly goodies to help keep your home feeling fresh in between visits. Thanks for trusting us with your space!
- What is your typical process for working with a new customer?
It’s simple, we care. We take time to get to know our clients and build real relationships. We’re here to make your life easier, and we do everything we can to make sure you’re satisfied from start to finish.
- What education and/or training do you have that relates to your work?
We are experienced cleaners who know the ins and outs of residential and Airbnb cleaning. We’ve worked with real estate agents, apartment complexes, and homeowners across Austin.