FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge $36/per hour/ per cleaner plus tax (This includes a 10% discount for recurring cleanings). We often work in teams of 2, so if you are quoted for a 4 hour cleaning, it could be either one cleaner for 4 hours or 2 cleaners for 2 hours. it is the same total 4 hours billable. *Please note, Pure Life Organic Cleaning offers time based billing and estimates on Thumbtack. Your clean may require more or less than the quote estimate to achieve the desired result in your home. The general rule is the dirtier a home and/or the longer the task list the longer a clean will require. We bill up to the nearest quarter hour. *Please note, Thumbtack estimates do not include sales tax which will be added to a final invoice.
- What is your typical process for working with a new customer?
A new customer contacts us, we provide an estimate and new client information and policies and then schedule the initial appointment.
- What education and/or training do you have that relates to your work?
Every job, every client is an education for us. We are constantly evolving our techniques and protocols to provide better service at an even greater value.