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About
Looking for a painter you can trust? Then put your painting project in the hands of PaintPro!
We are a local, professional and experienced painting company and we take our work seriously. We do what we say and we deliver the high-quality paint job that expect.
PaintPro is a locally owned and operated with 10 years in business. We will take our time during the estimate to gather all of your requirements and prepare a professional estimate. We supervise each project from start to finish to ensure your complete satisfaction.
Above all, we are committed to taking care of our customers.
Insurance & Warranty:
We maintain a $1,000,000 general liability insurance policy and all of our work is covered by a 5-year Limited Warranty. We stand by our work, and will come out to fix up any problem areas that you may find.
Our Promises:
Communication
We promise to maintain thorough communication throughout your painting process. This includes everything from scheduling your estimate, to choosing your colors and setting up your start date, to keeping you updated prior to and throughout the job.
Quality prep work and materials
We promise to keep quality our focus. A detailed written agreement will outline the quality of products and prep work that will be included on the painting of your home. We promise to honor those agreements, to fulfill on all of the prep work, and to use the quality materials that you choose. We stand by our work!
Cleanliness
We promise to keep the job site clean. This includes using drop cloths and plastic around the home, masking off the home properly, and cleaning up at the end of the day. A final clean up will be performed before the completion of the job.
Satisfaction
We promise to leave you satisfied at the end of the job. A final walk around will be done prior to collecting a final payment to ensure your satisfaction with the work done on your home.
Our Process:
1. Free Estimate: We will come to your home or business and provide you with a free written estimate. Estimates generally take 60-90 minutes. For the first 15 minutes, we want to talk with you and get to know what you're looking for, then we'll take a walk around the property together for a more detailed look at the work to be completed. We will then take 15-30 minutes to walk around the property on our own gathering measurements and taking notes so we can prepare a detailed estimate.
2. Review Proposal: We will email your proposal within 24 hours, often the same day and follow up to make sure we captured everything you're looking for. Any changes to the proposal will be promptly made and your proposal resent to ensure an accurate scope of work.
3. Moving Forward: If you decide to move forward we require a 50% deposit in order to schedule a start date, your free color consultation and purchase materials.
3. Job Staging: Leading up to the job you can expect phone calls to keep you updated on the estimated start date and any changes due to weather or unforeseen delays in our work schedule.
4. Job Start: Before starting a job we will schedule a walkthrough with the painting team to review the project and scoped and answer any questions. You are welcome to join us for this but it is not required. You will be introduced to the job foreman who is the point of contact on the job site for the duration of the job at this time or on the first day of the project.
5. Job Completion: We will talk with you daily about the progress of the job, timing of tasks to be completed and address any questions or concerns you may have.
6. Job Wrap Up: At the end of the job we'll complete a walkthrough to review the work, and address any touch ups. We would also appreciate it if you would fill out a short survey letting us know how your experience was. Your feedback is very valuable to help us improve a little each day.
Get in touch today to get started!
Overview
Hired 137 times
Background checked
3 employees
11 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Check, Credit card, and Stripe.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2018
2017
Services offered
Cabinet types to paint
Wall cabinets
Base cabinets
Both, wall and base cabinets
Current cabinet finish
Paint
Unfinished
Type of painting
Full repainting lighter color
Full repainting same color
Full repainting darker color
First time painting
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Excellent 4.9
72 reviews
5
90%
4
8%
3
0%
2
0%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Nina T.
Jan 25, 2016
•
Hired on Thumbtack
We contacted PaintPro when we were moving into a new home and were not happy with the paint color. We had a very short window of time before we were moving in. We wanted the interior painted before the furniture was delivered. Since we were moving from out of town, PaintPro, Bobby Ross went out of his way to go to the house to view the job and give an estimate. The estimate was reasonable and Bobby said he could start the job immediately and be finished painting the entire interior in three days. We gave him a key and he kept us posted via text and email as to the status of the job and with any additional questions. We are very happy with the finished product. I would recommend PaintPro to anyone in fact have already passed their information to neighbors.
PaintPro's reply
Hi Nina,
Thank you for taking the time to write us such a great review! We greatly enjoyed working with you on your project.
We appreciate your business and look forward to working with you again in the future.
Sincerely,
PaintPro
Interior Painting
Trey C.
Dec 16, 2016
•
Hired on Thumbtack
Bobby has been fantastic to work with; he repainted the entire interior of my house and stained my cabinets, front door, and banister. I found his prices to be very competitive upfront and he was very helpful in navigating this project.
Bobby was very responsive throughout the project and paid attention to the details that ensured a very high quality job, even pointing out minor details in his final inspection I didn't see and subsequently volunteering to come out and fix them ASAP.
No job of this size is going to be perfect but Bobby did his best to ensure it was absolutely as close as possible.
Thanks for your hard work Bobby!
PaintPro's reply
Hi Trey,
Thank you for taking the time to write us some nice words about the service you've received from us!
We have enjoyed working with you and look forward to working with you again in the future. Please let us know when you or your friends/family have any upcoming painting projects. We'd be happy to visit them for a free estimate and complete the project for them.
Thank you,
Bobby Ross
Owner
PaintPro
Interior Painting
Kevin H.
Jun 19, 2016
•
Hired on Thumbtack
I have to say that Bobby and his team did an excellent job. They made several small repairs, sealed, painted my home with two coats at my request. Bobby was very responsive to all my questions. I really love the way my home looks now.
PaintPro's reply
Hi Kevin,
Thank you for writing us some nice words about the service you received. We greatly appreciate it and hope to work with you again in the future.
Thank you,
Bobby Ross
Owner
PaintPro
Exterior Painting
Mandie D.
Nov 23, 2015
•
Hired on Thumbtack
I'm thrilled with my experience. Bobby came out on my weird schedule to do a consultation, and he got me in quickly to finish the job. I had a tricky border to paint at the top of the wall that was not easy to do, and he did a great job covering a difficult color. I will definitely call him again for my next painting project. Thanks Bobby!
Interior Painting
Daniel L.
Apr 18, 2016
•
Hired on Thumbtack
Painter was thorough and meticulous, and super friendly. Follow up was good from Bobby. Will probably hire these guys to do more paint work in the new house.
PaintPro's reply
Hi Daniel,
Thank you for writing us a review!
We appreciate you taking the time to write a few nice words about our company.
We enjoyed working with you and look forward to working with you again in the future!
Best,
Bobby Ross
PaintPro
Interior Painting
Credentials
Background Check
Robert Ross
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Every job is different, every customer is different. In order to provide the best possible service at a fair price we will meet with you to discuss what you are looking for and then prepare an estimate with options to try and best meet your needs. Our pricing is inclusive of all labor, paint and other materials so there are no surprises.
What is your typical process for working with a new customer?
The first step to a successful project is understanding exactly what the client needs and wants.
The first step is to schedule an in-person estimate so we can meet with the customer and review their project. We typically spend 15 minutes discussing the project with the client then we walk the site together to discuss each element individually. From there we can make recommendations and create options to meet their needs.
After this we will take 30 minutes on our own to walk the site, get measurements need to create the proposal. Proposals are emailed within 24 hours, often the same day.
What education and/or training do you have that relates to your work?
Originally based out of Massachusetts, focusing on residential interior and exterior painting, I relocated to Austin in 2014 were I could continue to put those skills to work year round. We have been in operation here ever since.