Big Easy's Moving

4.7
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(60)
4.7
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60 reviews
5
85%
4
10%
3
0%
2
3%
1
2%
Customers rated this pro highly for responsiveness, value, and punctuality.
  • Thumbtack Customer

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    Easy to work with! The guys that showed were prompt and efficient.

    Sep 22, 2017
  • Charley C.

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    Arrived when scheduled and finished early. Great experience all around!!!

    Jan 13, 2016Verified

About this pro

We pride ourselves on providing personalized, professional services that are leagues beyond what the large companies provide. The larger moving companies in Austin will hire anyone with 2 arms, and justify their higher rates by citing their length of time in business. Truth is, their movers are under-experienced, undertrained, under-motivated, and underpaid. We carry out extensive depth background checks and hire strictly upstanding, trustworthy and experienced movers. We train them vigorously, so they are able to adequately provide solutions for any type of move. Our team is excited to exceed your expectations, and we pay them more than 30% of the national average for our industry. Our exemplary team of movers are committed to our company vision, and committed to providing you the highest level of customer service that is available in Austin. Other large moving companies can't match the personalized, specialty services that we supply . We have hired on many of the large companies' best workers, who were frustrated with the quality and dedication of their previous team members. Our team members have managed furniture stores, gained expertise in assembling antiques and handmade furniture, and have extensive experience in handling fine furniture and catering to clients with large, expensive or delicate items. We understand how much value your family heirlooms and delicate furniture means to you, and we cut NO corners in ensuring the complete safety of all of your belongings. I love the fact that our services provide a positive impact for our community. Are we saving the world by moving our customers? No. But we love lending a hand to our community members, saving them from possible injuries or damages to their belongings, and we adamantly give back to the community, through both community service and donations to non-profits. I also love meeting and connecting with our customers, we have hundreds of repeat clients who we have built amazing relationships with. I enjoy the fact that our services are based on a level of personal trust, and our customers take comfort in the fact that at any point in time, whether its 7am or 11pm, they can reach me, the owner, by phone. Overall, my greatest satisfaction comes from providing honest, upstanding services to help our fellow community members. Moving is stressful, dangerous, and risky, but it pays off to have professionals take care of everything for you. Turning a daunting task into a stress-free relocation for our customers is one of my main objective.

Years in business

6

Times hired on Thumbtack

139

Number of employees

11

Background check

Completed
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Photos and Videos

8 photos

    Q & A

    • What types of customers have you worked with?
      We frequently handle large home relocations in Westlake, Bee Caves, Oak Hill, Cedar Park and Georgetown, and we carved our way into the niche market of professional estate movers. Pianos, 12' long entertainment centers, century-old grandfather clocks, expensive chandeliers, you name it - we've done it and we know how to do it right. No job is too big or too small, we also handle apartment and condo moves from downtown, and we love to do cross-state relocations, to Houston, Dallas, San Antonio and beyond. Our pricing on these jobs is unrivaled for the level of service that we provide.
    • What advice would you give a customer looking to hire a provider in your area of work?
      READ REVIEWS! Some of Austin largest moving companies have the worst customer satisfaction ratings! Yet their astronomical advertising budget ensures that customers still call them, without knowing what they are getting themselves into. Trust the recommendations of other customers, and pay attention to reviews on specific movers, you can request which movers be placed on your job! Secondly, ALWAYS ask what the additional fees are. Of course, at Big Easy's, we don't hide any fees from you or surprise you with an increased bill, but this is a common practice among the larger companies in Austin. You may think you're paying them a low hourly rate, until the end of the move and they charge you with $100 in fuel fees, $75 in stair fees, and the plethora of fees these companies have to nerve to throw onto the bill. We keep everything transparent, and there are never any surprise charges with us. Customers know how much they will be paying, and we stand behind our word. Always.
    • What questions should customers think through before talking to professionals about their project?
      While most people think they can handle a move themselves, they don't realize how stressful and risky this is. Problems can arise in physical injuries, Uhaul customer service nightmares, damage to their own belongings, and taking on this task puts the whole household on edge. Moving is a much, much more pleasant experience when you hire professionals. Our guys move customers day-in and day-out, and have been for years. Put our experience to work and you will be amazed at how efficient, safe, and smart we are when it comes to moving. It's not rocket science - but it does take a professional to be done right. The hours upon hours of training our employees receive ensure that no job or obstacle will pose a problem for us.
    Coverage Area for Big Easy's Moving is about 20+ miles of Austin, TX.