Clear Choice Roofing and Solar

Waco, TX

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About this pro

How does your service stand out?

Our roofing services include but are not limited to: •Leak Diagnotistics •Leak Repair •Maintenance •New Construction •Roof Recover •Roof Replacement Clear Choice Roofing can help your home!

What do you enjoy about the work you do?

Family owned and operated and an Owens Corning *Platinum Preferred Contractor*, you can rest assured the job will be done in a professional manner. Clear Choice Roofing can take care of your roofing needs from simple repairs to full roof replacements and highly customized roof builds whether residential, commercial or industrial. We use only the highest quality, time tested roofing materials, and employ only the most upstanding roofing specialists to serve you with greatest level of quality workmanship.

Location

Waco, TX 76799

Years in business

17

Number of employees

30

Times hired on Thumbtack

18

Reviews

20 Reviews
  • Gerald B. Nov 4, 2016
    Roof Installation or Replacement
    Verified Review
    Satisfied customer
    Arrived 1 Minute early; answered every question to my satisfaction; exceeded my expectations. J Blout SATX
  • Rafferty M. Oct 20, 2016
    Roof Installation or Replacement
    Verified Review
    Great price, great service, great materials, great warranty.
    I talked with Clear Choice and they worked with me on getting a quote for my roof replacement. They answered all my questions and talked me through my options. They were easy to deal with, worked with me to get the replacement scheduled quickly, finished quickly, with good quality and left the job site clean. The box vents that they used are awesome, the old ones looked like wilted mushrooms, the new ones look like transformers.
  • Sam D. Jul 11, 2016
    Skylight Installation or Repair
    Verified Review
    They have not put the roof and skylights in yet supposedly because they are running behind on my type of roof(TPO) now scheduled for Aug 1 I paid them too much down to begin with.
    Gavin W. Sep 13, 2016

    Sam, We understand your frustration. However it did take some time to get your insurance to approve what was rightfully owed to you to do the job correctly.We have no control over the time frame it take to get line item's missed approved. I do not understand why you would not want to get the most out of your claim or that you feel the insurance should be paying less?. Your deductible does not change according to what the price of the job is. If you feel you are paying to much in a deductible, you should revisit with your insurance agent to discuss. You are the treasure of the funds that are distributed by your insurance carrier. You have to return any funds that you do not use over and above your deductable. Overall we did get your insurance to correct the line item's they missed on your claim for the roof on the main house only. This amount of $24,366.74 was included in the settlement amount of $42,638.35 offered by your insurance carrier.Since we gave you a rebate of $1600.00 as you insisted,you will need to return that portion to your insurance provider as outlined in your policy. Furthermore, due to the misunderstand that the funds are yours and not the insurance provider, plus the fact that we was not doing the other buildings or work, I did not send the other correct items the insurance company missed on the rest of your claim. Items such as contractors overhead and profit of 20% over and above your providers final loss statement. If allowed to make right what your insurance missed on your other items, your claim settlement would have been $69,165.68 A difference of $26,527.33 that you could have improved your property a great more with,but now have allowed your insurance provider to keep those supplements. I apologize for the loos of that amount of money that was rightfully owed to you,However, I hope the $1600.00 you retained from us is somehow a cherishable gain to the loss of over 26k that we would have retrieved from your insurance provider for you. Nevertheless, I do thank you for allowing us the opportunity to give you a superior leak free roof system. Kindest Regards, CCR and Solar

  • Bill W. May 8, 2016
    Skylight Installation or Repair
    Verified Review
    Ultimately, Clear Choice Roofing got the job done, but it took significantly longer than expected and was a frustrating process overall. I needed a domed skylight replaced on my roof. Mike came out to my home, inspected it, took measurements, and gave me a good quote. He seemed very knowledgeable, and even offered me a discount when I later requested one. The first problems came on installation day, a couple weeks later, when the installers informed me that they had brought the wrong size flashing and would need to delay the job until later in the morning. They spent most of the day on my roof - sawing, cutting, hammering, etc. When it was all done, I realized they installed a SMALLER skylight than my original one. It looked bad from the inside, and they also damaged the drywall around the inside while they were installing it. When I called into Clear Choice to explain this, they were very understanding and informed me that my skylight was a custom size (50"x50"). Someone had made the decision to order a standard 48"x48" skylight and install it without my approval. This was very frustrating, as I had requested a replacement, not a downsizing. I then had to wait 3-4 more weeks for my "custom" skylight to be manufactured, during which time I was not given an ETA for the installation until a few days before and had to proactively call Clear Choice to get updates. Eventually, the installers showed up again with the right sized skylight but the wrong size flashing (again) and had to return later to do the job, which they eventually did and did well. Clear Choice then worked with a painting/drywall company to come in and repair the damaged drywall at the top of my skylight shaft. After 7 weeks, I finally had the correct skylight. Thankfully, it all got completed right before we put our house on the market. I had been hoping to get this repair out of the way early in the home selling process, but it honestly took a lot longer than I expected and stressed me out.
    Gavin W. Aug 14, 2016

    Bill I understand your frustration. Selling a home is always a bit stressful then add needed repairs to the mix and it can be very stressful. We appreciate your honesty and again apologize for the delays. Mike had ordered the correct custom size skylight, somehow at the vendors the order was placed incorrectly. It took a number of days to get in and then when we re-ordered the \"custom built\" skylight it took even longer to get here. In the end I am glad that we had everything completed before your house went on the market. I know that we, at no additional cost to you, sent a drywall team out to take care of your interior problem and that although it took some time we made sure the job was done right with the correct material. At Clear Choice Roofing we want every customer to walk away knowing that they received quality work at a fair price. We wish that every job would go perfectly, however that does not always happen, we are human and errors happen. What we hope you do remember about this experience is that we didn't walk away. We accepted responsibility, made it right and everyone that you encountered along the way were friendly and professional. We appreciate your business and hope that you would see fit to call on us again if you are ever needing roofing services. We are committed to offering quality workmanship, honesty and integrity in every job we do. Kindest Regards, CCR and Solar

  • Earl P. Feb 26, 2016
    Roof Installation or Replacement
    Verified Review
    Tried to get an estimate, set up a date and a two hour window for the estimator to come out. I waited all afternoon on that date and he was a no show. And I never received a courtesy call, if that is any indication of the operation of the company. I'll find someone else.
    Gavin W. Aug 14, 2016

    Thank you for your review Earl. I believe you recall receiving a phone call from your job coordinator explaining the next steps to your insurance claim prior to the appointed day and time. You mentioned being satisfied and that the review was a misunderstanding or for another company. We ask you to please update your report when you get a moment. Kindest Regards, CCR and Solar

  • April L. Jan 26, 2016
    Roof Installation or Replacement
    Verified Review
    Clear Choice Roofing delivered in every category! From quote to completion. Carrie and her crew worked with our solar contractor to give us the exact metal roof needed for our future solar installation. Mike L. gave us a fair and competitive quote. High quality product customized on site. Above and beyond, going into the attic to move a vent pipe so it would not hit a seam, attention to detail high. Started and finished in a timely fashion as promised. Satisfied Customer. April L. 1/26/16
    Gavin W. Feb 29, 2016

    Thank you for the wonderful review and thank you for allowing us to be of service to you and your home! Im happy to hear that you are pleased with the services rendered by our company. Thank you for taking the time to share your experience. Should you need our services in the future, please do not hesitate to give us a call. Best Regards, Gavin

  • Maria H. Jan 22, 2016
    After a fierce hail storm caused severe damage to our metal roof, and after checking reviews on the web, we called Clear Choice Roofing to inspect our roof and assess the damage. Mike Ludlow came out immediately and worked diligently with our insurance company to determine all that was needed to replace our roof. He and his roofing forewoman, Carrie, helped us select the material and color for our new metal roof. Then we decided to postpone the project until after the hot summer months. When Carrie and her team went to work in November, as we had agreed, they were amazing, highly skilled, courteous, and professional. They did an absolutely fantastic job and clean-up was thorough. The gutter and sheetrock contractors that Mike engaged did excellent work as well. Minor adjustments around a skylight were taken care of promptly and precisely. All in all, we couldn’t have asked for a more cooperative and professional crew, whose workmanship was outstanding. We would highly recommend Clear Choice Roofing for any roof repair or new installation!
    Gavin W. Feb 29, 2016

    Thank you for choosing Clear Choice Roofing! Our customers are our first priority and we want each and every one of you to be completely satisfied with the services we provide. Thank you for taking the time to submit the review and for your kind words. Should you need our services in the future, please do not hesitate to give us a call. Best Regards Gavin

  • Cayleigh H. Nov 30, 2015
    Roof Repair or Maintenance
    Verified Review
    Clear Choice is fantastic! Gavin came out and gave me a quick and easy FREE estimate for my roofing issue, and then scheduled my repair very quickly and efficiently. I have tried two other roofing companies in Austin prior to Clear Choice and will never use anyone else from now on. 
    Gavin W. Jan 2, 2016

    Thank you for the wonderful review and thank you for allowing us to be of service to you and your home! Im happy to hear that you are pleased with the services rendered by our company. Thank you for taking the time to share your experience. Should you need our services in the future, please do not hesitate to give us a call. Best Regards, Gavin

  • David B. Oct 7, 2015
    Roof Repair or Maintenance
    Verified Review
    Gavin W. Oct 16, 2015

    Thank you for allowing myself and our team the opportunity to earn your business, your trust and your recommendation. Kindest Regards, Customer Care

  • Gerardo I. Sep 22, 2015
    Roof Repair or Maintenance
    Verified Review
    Randy of CCR was very helpful. He walked me through what my roof may potentially need. He was honest about my roof not really needing much work, helped me save money, and we agreed on a reasonable price to get some touch up work done.
    Gavin W. Oct 16, 2015

    We strive to provide great service to our customers and we appreciate the time you took to give us the positive feedback. Thanks again and please do not hesitate to give us a call if we can be of help in the future. Kindest Regards, Customer Care

  • Joy W. Aug 31, 2015
    I had some damage to my roof when a tree fell onto my house. I had several roofing companies come and take a look but was most satisfied with Gavin and his team at Clear Choice. He was able to come out the very next day to assess the damage. Work was scheduled and completed in just a day. I am very pleased with how the repair looks and the price quoted! I highly recommend Clear Choice Roofing.
    Gavin W. Oct 16, 2015

    Thank you for taking the time to post your experience. These reviews pump life into what we do and remind us we are on the right track. It is important to the growth of our business and I appreciate your support. Kindest regards, Customer Care

  • Joseph R. Aug 24, 2015
    We chose Clear Choice to repair the damage to our roof, gutters, and exterior paint after a severe spring hailstorm. We're extremely happy with the quality of their work, and particularly the attention to detail and support of our primary contact there, Randy Burr. There were a few hiccups along the way (as would be expected in any project of this scale), but Randy addressed each and every one with a smile, and never considered the issue resolved until we were satisfied. We would gladly recommend them to anyone in need of roof work.
    Gavin W. Aug 29, 2015

    Thank you for choosing Clear Choice Roofing! Our customers are our first priority and we want each and every one of you to be completely satisfied with the services we provide. Thank you for taking the time to submit the review and for your kind words. Should you need our services in the future, please do not hesitate to give us a call. Best Regards Gavin

  • John L. May 27, 2015
    We had a hailstorm and had to replace our roof a few years ago and made a poor choice of roofers. A few other roofers tried to fix the job the roofers had messed up on my roof but none of them could. Clear Choice finally got the job done for us. They were professionals in all aspects- they really know what they are doing. With all of the rain lately I am glad we chose them. They completely fixed the problem. I would recommend their work to anyone.
    Gavin W. Aug 29, 2015

    Thank you for allowing us to be of service to you and your home! We are very happy to hear that you are pleased with the services rendered by our company. Thank you for taking the time to share your experience. Should you need our services in the future, please do not hesitate to give us a call. Best Regards, Gavin

  • Scott W. Apr 19, 2015
    We needed to have some basic roof maintenance done and some bigger work removing a wooden trellis that was attached to the roof. We're new homeowners and didn't know who to turn to. Clear Choice was a big favorite on Angie's List, so we contacted them and a few other companies. Clear Choice was prompt with their communication, and their estimate was very competitive and extremely thorough. Once we chose to have them complete the project it was quickly scheduled and completed to our satisfaction. Would definitely use them again if the need arose.
    Gavin W. Aug 29, 2015

    Thank you for your review! Our customers are our first priority and we love to hear how happy you are with the services we rendered. We appreciate your kind words and the time you took to submit this review. Please remember to give us a call if we can ever be of service to you again. Best Regards, Gavin

  • Meredith T. Apr 8, 2015
    I could not recommend Clear Choice Roofing more. Not only were they WAY cheaper than the other two companies I received quotes from (as in half the cost!), but they were very prompt in sending someone out to give me an estimate. Once I scheduled the repair (we had two holes were the decking had rotted on the roof over our entryway), the crew showed up on time and were in and out in under 2 hours. I was dreading getting our roof fixed because I assumed it would be a costly, annoying process but Clear Choice Roofing proved me wrong on all counts. I will definitely be using them again if any other issues with our roof arise.
    Gavin W. Apr 18, 2015

    Thank you for you review.We hope that we are challenging other contractors to raise their standards.Please let us know if we can be any future service.Thank you again for taking the time to rate your experience. Kindest Regards, Gavin

  • Peter J. Mar 12, 2015
    Roof Repair or Maintenance
    Verified Review
    This was an all around great service call. Very quick to respond, estimate, schedule and complete the job and follow-up (including photos from the roof). Highly recommended.
    Gavin W. Apr 18, 2015

    At Clear Choice we strive to set the bar high in this industry by offering superior customer service through the honesty and integrity of our employees. We try to make the process as simple and painless as possible. We certainly appreciate the kind words and feeback. Please keep us in mind for any of your future roofing needs. We are only a call or click away. Thanks again and have a blessed day! Kindest Regards, Gavin

  • Scott M. Mar 12, 2014
    Roof Repair or Maintenance
    Verified Review
    Clear Choice replaced a few scarred and missing shingles, but the big item was to replace 5 pipe jacks and to caulk the chimney and flashings. The work was completed quickly and for the reasonable amount estimated. I was not present when the work was performed, but I could easily see from the ground that the 5 pipe jacks had been replaced. Fast, responsive, and for a good price!
    Gavin W. Apr 18, 2015

    Our goal is to treat our customers the way we want to be treated, "on time, on budget and no mess." Thank you for your business and for writing a review for us. Kindest Regards, Gavin

  • Sherri W. Aug 6, 2013
    I can't say enough good things about Clear Choice Roofing, everything went perfectly, starting with my initial call to Clear Choice, the office staff are the nicest ladies you will ever talk to and their communication with me was very consistent through the whole process! I had a leak that was coming into my kitchen from the recent storms and Clear Choice was able to come out to my house the same day and tarp the area that was leaking, this was very unexpected! The leak wasn't an emergency since it had stopped raining but the leak did need to be addressed and Clear Choice actually showed me they cared about my home by coming out the same day without being me asking them to. Within 2 days of Clear Choice coming to tarp the area leaking they had a roofer at my house and climbing onto my roof before 8am and the job was completed within 2 hours!!! You hear the horror stories of contractors taking advantage of homeowners and not doing what they say they will or doing sub par work thus leading to another roofing company being hired to fix their mistake. Clear Choice delivered on everything they said they would. I would recommend this company to everyone I know that may need their roof repaired or even replaced. I've never heard or had an experience with a roofing company that were so customer oriented, when the life of my roof is up I will 100% call Clear Choice Roofing to do the job!
    Gavin W. Aug 6, 2013

    Thank you for taking the time out of your busy day and posting a review.We also would like to thank you for the opportunity to earn your business. When the time comes for the replacement keep in mind we will beat any competitors price on a properly installed roof system. Gavin/Owner

  • Judith O. Aug 1, 2013
    Put boards around fireplace to keep water from standing. Inspected our roof and said it was O.K.
    Gavin W. Aug 1, 2013

    Judith Thank you for taking the time to post a review. We are glad we were able to help with your roofing needs. Should you ever have roofing needs in the future we hope you will call on us here at Clear Choice Roofing. Kindest Regards Gavin/Owner

  • Matthew L. Feb 6, 2013
    We had missing shingles and Clear Choice Roofing came out and replaced the ones missing the job was done quickly and they cleaned up after themselves. The roof looks as good as new and you can not tell where the repair was done. Great job I will use Clear Choice Roofing in the future.
    Gavin W. Aug 1, 2013

    I am glad that you are happy with the repair. We strive for excellence. Thank you for the opportunity to serve you and your family. Kindest Regards Gavin/Owner

Q&A

What types of customers have you worked with?
Residential New Construction Commercial
What advice would you give a customer looking to hire a provider in your area of work?
Be thorough in what you expect to be done and the time frame for completing the job. Research the company and make sure they are insured for your protection.Never give a contractor money up front.A well established company should finance the project up until its completion.Check with the local wholesalers to make sure your contractor has an account in good standing.