BIGSTAR Smart Home & Security
BIGSTAR Smart Home & Security

BIGSTAR Smart Home & Security

Offers remote services
Discounts available
Offers remote services
Discounts available
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Introduction: Austin Texas’ premier commercial & residential low-voltage installation provider. Sixteen-year security industry veteran. Texas Burglar & Fire Alarm Association - Burglar Alarm Chairman for Central Texas. Monitored Security Alarms: prewired and wireless CCTV Camera Systems & System Management Access Control Systems Cat 5/Cat5e/Cat6/Cat6e/Cat7/Cat8/Fiber network & structured cabling PoE Lighting & Smart Office/Smart Home Installations Audio/Visual - TV/Home Theater/Stereo Sound Systems We are local! Security gurus by day, Austin musicians by night. We offer discounts to Veterans, Senior Citizens and School Teachers!. That’s what makes us Alarmingly Brilliant! Call us! Scott Zuniga/Owner
Overview

Hired 20 times

Background checked

5 employees

6 years in business

Payment methods

Check, Credit card, PayPal, Venmo

Social media

Facebook, Instagram, Twitter

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

Featured Projects

42 photos

  • Home Security Installation and Monitoring

    Home Security and Alarms Install

Specialties
Features wanted

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Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

27 reviews

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Read reviews that mention:


Dorothy g.

Home Security and Alarms Install

Scott & his team member were outstanding and did nothing but excellent work installing my security system. They explained everything every step of the way. He's very professional and knowledgeable and was willing to take the time to ensure I was satisfied with my service. I would definitely recommend Big Star to anyone!
May 15, 2021
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Verified
Austen M.

Home Security and Alarms Install

Scott was very responsive to my request on thumbtack and took time to review the details of the project on the phone. He arrived on time, installed all 4 cameras and ensured the system worked to my expectations. Scott went above and beyond and drove to the hardware store, late at night and picked up a part to help ensure I got the best out of my hard wired internet setup (something that my builder never did). Highly recommend you hire this A+ company for your home security project.
Nov 6, 2020
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Verified
Ram K.

Home Security and Alarms Install

I bought a DVR security camera and asked Scott to install. He did an awesome job. They stayed late and made sure every camera is working correctly and all connections are not loose. I would recommend Scott to everyone.
Oct 20, 2020
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Verified
Lindy H.

Wiring Installation

Scott did a fantastic job for us! He came over on a Saturday and wired my husbands office with internet. We just moved in and he has not been able to work from his office due to the internet not reaching. Scott did a great job, he’s got fast internet, and he gave us a really fair price! He was professional, friendly, and informative. I recommend him to anyone!
Jan 25, 2021
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Verified
Tony T.

Wiring Installation

I am a self professed perfectionist and normally prefer to do things for myself, but I am very pleased with the work these guys did for me today. I would not hesitate to call them again and definitely recommend them.
BIGSTAR Smart Home & Security's reply
The timing couldn’t have been better. Thanks for reaching out this morning Tony. Great project, enjoy the speedy internet and thanks for the review!
Jan 16, 2021
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Verified
Credentials
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Scott Zuniga

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Discounts for Teachers! We come from families of educators. Military discounts. Senior citizen discounts. Bundle-and-save discounts - Bundle three or more services. New-move-in discounts - when you hire us within the first week of moving in.

  • What is your typical process for working with a new customer?

    The reason we have such great reviews is because we require a walkthrough of the property before giving an estimate. This ensures we give you a precise estimate on only what you need and allows us to know exactly what to expect for the install. Then we'll email you a thorough description of your project, our security recommendations, and a transparent, detailed breakdown of all costs. Once you agree to work with us, we schedule the install for you and give you a list of things to expect to prepare for installation day. Once the installation is complete, we give you an in-depth training on how to use all new equipment and follow up with you a week later to see if you have any additional questions. If you ever have any questions, or need additional equipment, we're always a phone call away.

  • What education and/or training do you have that relates to your work?

    Owner Scott Zuniga received a BA from Brigham Young University in Media Arts where he specialized in many of the software platforms used in the Audio/Visual and Security Industries today. For the past fifteen years he has worked in the security and audio industry mastering the craft of home and business security, automation and audio/visual experience. As a local Austin musician, Scott brings artistry and thoughtful care to each job his company installs. Other employees of Bigstar have years of experience in the telecommunications, fire safety and home improvement industries.

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