FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and based on the size, condition, and type of service needed. We provide clear estimates upfront with no hidden fees. Discounts may be available for first-time customers or bundled services.
- What is your typical process for working with a new customer?
We start by asking a few questions and requesting photos when needed to provide an accurate estimate. Once the service is scheduled, we arrive on time, inspect the items or areas to be cleaned, explain the process, and then perform a deep, professional cleaning. Before leaving, we review the results with the customer and provide care tips when helpful.
- What education and/or training do you have that relates to your work?
Our team is trained in professional upholstery, carpet, and floor cleaning techniques, including fabric identification, stain treatment, and safe cleaning methods. We stay up to date with industry best practices, equipment, and eco-friendly products to ensure effective and safe results for homes and families.