FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At TruTier Services, we believe in fair, upfront pricing — no hidden fees or surprise charges. Every job is quoted based on size, distance, and scope, so you only pay for what you need. We proudly offer military and senior discounts, and we’ll always work to give you the best value for your budget.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your needs — whether it’s moving, furniture assembly, or junk hauling. Once we know the details, we give you a clear estimate and schedule a time that works best for you. On the day of service, our crew shows up on time, prepared, and ready to get the job done efficiently and carefully.
- What education and/or training do you have that relates to your work?
Our team has hands-on experience in residential and commercial moving, furniture assembly, and junk removal. We’ve trained in safe lifting techniques, furniture protection, and efficient packing/loading methods to ensure your belongings and property are always handled with care.