FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our Service Policies & Pricing On-Site Estimates & Quotes For any service, including: Mowing Leaf Cleanup Sod Installation Mulching Junk Removal Aeration/Overseeding Fertilization We require an in-person visit to provide a final, accurate price. While we appreciate pictures and can offer a ballpark figure based on them, a 100% guaranteed quote must be done on-site. Machine Repair Services Service Cost Details Minimum Diagnostics Fee-$35. This fee covers the time required just to inspect and diagnose the issue with your machine. Pickup & Delivery $50 - $100 The cost is determined by the distance. This is in addition to the $35 minimum diagnostics fee. We will always confirm the pickup/delivery fee with you before collection.
- What is your typical process for working with a new customer?
Our process is designed to ensure clarity and 100% satisfaction from the very first interaction. We follow these simple steps: Understand Your Needs: We start with an in-depth discussion—either over the phone or during an on-site visit—to clearly understand the scope of work you require, from routine lawn care to one-time projects. Align on Timing & Budget: We discuss your desired timeline for completion and any specific budget considerations you have. This ensures the proposed solution meets both your financial and scheduling needs. Provide a Clear Quote: After assessing the property, we provide a detailed, transparent quote outlining the work, materials, and cost. Execute and Confirm: Once approved, our team executes the project with the highest standards. We follow up to ensure you are completely satisfied with the final result before the job is closed.
- How did you get started doing this type of work?
My passion for landscaping and outdoor work started young, at the age of 15, working for my grandpa in his landscaping business. That's where I learned foundational, hands-on skills that I rely on today. This early experience provided comprehensive training in a wide range of projects, including: Softscaping: Creating beautiful flower beds, planting trees, and installing sod. Hardscaping: Expert mulching techniques and other project work. Crucially, I also developed skills as a small engine mechanic. This gives us a unique advantage: I can diagnose and repair vital equipment like mowers, edgers, blowers, generators, and riding mowers, ensuring our tools are always running efficiently for your job.