Helping Hands

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Frequency

Number of bedrooms

Cleaning type

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About

We provide cleaning on demand.Same Day and Next day service available. Our company provides cleaning services for clients who don’t have time to do the cleaning themselves. We cater to the clients needs. And do excellent work.

Overview

Hired 19 times

Background checked

4 employees

26 years in business

Business hours

Sun5:00 am - 9:00 pmMon5:00 am - 9:00 pm

Payment methods

This pro accepts payments via Cash and Square cash app.

Services offered

Cleaning type

Standard cleaning

Deep cleaning

Move out cleaning

Extra services

Interior window cleaning

Fridge cleaning

Oven cleaning

Laundry

Pets

Houses with pets

Projects and media

Reviews

Customers rated this pro highly for professionalism, punctuality, and work quality.

Good 4.2

18 reviews

5

72%

4

6%

3

0%

2

11%

1

11%

Read reviews that mention:

Marvin H.

Jun 9, 2018

•

Hired on Thumbtack

They went above and beyond in regards to completing the move out cleaning of my old apartment. I would definitely use the service again.

Details: 1 bedroom • 1 bathroom • Less than 1,000 sq ft • Move out cleaning • Fridge cleaning • No, I don't have a cat or dog • Just once

House Cleaning

James M.

Apr 2, 2018

•

Hired on Thumbtack

I am very pleased at the job done here. This service provider was punctual, efficient and polite. Both professionals kept on schedule while ensuring that our home was clean.

Details: 4 bedrooms • 3 bathrooms • 4,000 - 4,500 sq ft • Standard cleaning • Fridge cleaning • Oven cleaning • No, I don't have a cat or dog • Just once

House Cleaning

Juliann G.

Jul 3, 2018

•

Hired on Thumbtack

CHECK HER WORK BEFORE YOU PAY....I will first say I was 30 min. late and she already left but came back to clean. After making sure everything was good for her to still clean our house she said, "It will be spotless". Well, it WASN'T! After her quoting me $135.00 to clean our empty house, I paid her BEFORE she cleaned. (MISTAKE) I ended up giving her $200 for the hassle of coming back after leaving. The following photos will tell most of the story. There was dust, grass, dirt on all the hard floors. She did NOT clean the baseboards as she stated in our conversation. She DID NOT even touch the laundry room. She left the oven half cleaned with water sitting at the bottom. Then after confronting her on this through text she said she did the "best she could" in time allowed. I would have rather her cancelled then do a half-way job...esp. after paying her $65.00 extra. I think she was only there about 1 1/2 hours..which can be done but if it's not clean how can you feel good about leaving??? So sad, she was a nice enough person and was kind to come back....but as far as cleaning goes....NOT HER FORTE.

Details: 4 bedrooms • 3 bathrooms • 2,500 - 3,000 sq ft • Move out cleaning • Oven cleaning • Yes, I have a cat or dog • Just once

Helping Hands's reply

I call this client the night before to make sure that they were going to be there at 10 AM. I did not get the job started until 11:30 AM,I have a cleaning business. If the customer is late and I have to start an hour and fifteen minutes later than planned. The show must go on. I did the best I could with the time I had allotted. This cleaning was not finished due the the customers unprofessional tardiness. I drove one hour to do this job and when she called me I was thirty minutes away already and turned back around. I have other clients who I will not be late for because she was late. This is not a real representation of my work. Look at my other reviews cleaning is my Forte

House Cleaning

Aaron B.

Sep 16, 2018

•

Hired on Thumbtack

Check work before they leave....I hired Burns cleaning service for a deep clean and ended up getting a below average normal cleaning. Burns cleaning service should sweep or vacuum floors before mopping. Once the floors dried it looked liked dirt was just pushed around to new spots. They should be more thorough when cleaning and dusting rooms. We found dust on window sills that she cleaned, on towel racks, and In other obvious places. The deep cleaning only took 1 person 2 hours - I really think she should have taken more time or brought more help to complete deep clean.

Details: 5 bedrooms • 4 bathrooms • 3,000 - 3,500 sq ft • Deep cleaning • Fridge cleaning • Oven cleaning • Interior window cleaning • No, I don't have a cat or dog • Just once

House Cleaning

Mechelle F.

Aug 15, 2018

•

Hired on Thumbtack

Details: 3 bedrooms • 2 bathrooms • 1,500 - 2,000 sq ft • Standard cleaning • Yes, I have a cat or dog • Just once

House Cleaning

Credentials

Background Check

Bambi Farris

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are competitive and realistic. Ask for prices for extra work needed done.
What is your typical process for working with a new customer?
We like to see what the customer needs help with specifically. Then do a grand job!
What education and/or training do you have that relates to your work?
We have worked for high-end hotels, Commercial businesses, As well as residential cleaning.

Helping Hands

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