High Key Cleaning LLC

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Introduction: We don't cut corners, we clean them. Our pricing is higher than most of our competitors. In this profession, we have learned that every home is unique & strive for 5 star service. We require a quick walk through and/or detailed photos to ensure an accurate quote. Trust, communication, & reliability is KEY! High Key Cleaning has been in business since 2018. We are a local business serving the Greater Austin area specializing in Short Term Rentals (Airbnb’s/Vacation Homes) and also provide the following services: Carpet & Steam Cleaning Regularly Scheduled Move In/Move Out Post-Construction Cleaning Weekly/Bi-Weekly/Monthly

Overview

Current Top Pro

Hired 65 times

Background checked

8 employees

6 years in business

Payment methods

This pro accepts payments via Cash, Stripe, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

18 photos

Specialties

Extra services

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Pets

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

36 reviews

5

92%

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Read reviews that mention:

Ankit S.

Dec 9, 2023

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Hired on Thumbtack

I initially looked only for the carpet cleaning but ended up asking the team to clean the whole house. They first visited my house for inspection, gave a very accurate estimate and planned their visit according to my schedule. The carpet and house are now super clean. I really liked their professionalism and service.

Details: Apartment or condo • 2 rooms • No stairs • Steam cleaning • I don't have pets at home • No smokers in home

Carpet Cleaning

Kelly c.

Dec 4, 2023

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Hired on Thumbtack

My house has never been more clean and organized! Joy was quick to respond to my initial inquiry, she scheduled a walk through immediately and had my cleaning scheduled a deep cleaning within the week. The team of 3 people, showed up on time, were so nice, and efficient. My house looks and feels so good, I scheduled my next visit right away! Thanks!

Details: 3 bedrooms • 3 bathrooms • Standard cleaning • Pets in home • Once a month

High Key Cleaning LLC's reply

Thank you so much! It was our pleasure & look forward to continuing to earn your business!

House Cleaning

Raj B.

Nov 8, 2023

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Hired on Thumbtack

We hired High Key Cleaning for deep cleaning our house and they did an absolutely amazing job. Joy comes in for a quick inspection of the house, goes over different services they can offer and provides an according estimate. Since it was our first time getting deep cleaning done this was very helpful as we got to know what will be covered and what wont be. She also gave us different quotes that fit within our budget. Joy and her staff were super responsive all along making it extremely easy to work with them. The cleaning staff was extremely thorough - never seemed like they were hurrying. They covered each and every corner of the house, cleaned all the doors, knobs, appliances, cabinets. They also offer carpet and rug shampoo. The house definitely seems a whole lot cleaner now. Very impressed with their overall service, would highly recommed high key cleaning.

Details: 2 bedrooms • 3 bathrooms • Standard cleaning • No pets in home • Once a month

High Key Cleaning LLC's reply

We aim for Hotel Style cleaning! Happy you’re satisfied & we appreciate the kind words.

House Cleaning

Nikitha t.

Sep 28, 2023

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Hired on Thumbtack

Joy's team did a great job. We had hired them for a deep clean. They were very thorough and professional. They took time to clean through every nook and corner of the house and never hurried through it. I would definitely recommend them for anyone looking to have their place cleaned spick and span

Details: 4 bedrooms • 2 bathrooms • Deep cleaning • Fridge cleaning • No pets in home • Once a month

High Key Cleaning LLC's reply

Wonderful! We aim for hotel style cleaning for each and everyone of our clients. Thank you for the feedback!

House Cleaning

Lily C.

Jun 15, 2023

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Hired on Thumbtack

Joy did a deep clean for us and came for 8 hours to clean our house top to bottom. She was so thorough and great to work with! Very professional and she warned me several times her prices are high, but we found them very reasonable for the quality work she did. We’re hiring her to come monthly from now on!

Details: 3 bedrooms • 3 bathrooms • Deep cleaning • Pets in home • Once a month

High Key Cleaning LLC's reply

Thank you! We appreciate your trust in High Key Cleaning and we look forward to serving you in your new home.

House Cleaning

Credentials

Background Check

Joy Kerlin

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Most competitors will be cheaper than High Key Cleaning, but I have been known to be hired to come in & "re do" incomplete work.
What is your typical process for working with a new customer?
A potential new customer can send me photos or I can personally walk the property to give an estimate, whichever is preferred.
What education and/or training do you have that relates to your work?
10+ years Realtor, Property Manager, & 2 yrs Quality Control for Airbnb's.

High Key Cleaning LLC

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