High Key Cleaning LLC

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Introduction

We don't cut corners, we clean them! We do not offer same day service as we require a quick walk through and/or detailed photos/video of the current condition of the property to ensure an accurate quote. High Key Cleaning has been in business since 2018. We are a local business serving the Greater Austin area specializing in Short Term Rentals (Airbnb’s/Vacation Homes) and also provide the following services: Carpet Cleaning Regularly Scheduled Move In/Move Out Post-Construction Cleaning Weekly/Bi-Weekly/Monthly Office Cleans

Overview

Current Top Pro

Hired 127 times

Background checked

8 employees

7 years in business

Business hours

Sun11:00 am - 8:00 pmMon11:00 am - 8:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Stripe, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Specialties

Extra services

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Pets

Cleaning type

,

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

121 reviews

5

92%

4

5%

3

2%

2

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1

1%

Read reviews that mention:

Maura L.

2 weeks ago

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Hired on Thumbtack

Incredible service! Responsive, professional, polite and truly care about the quality of their work. My house is so clean and fresh! You will not be disappointed!

Details: 2 bedrooms • 2 bathrooms • Standard cleaning • Pets in home • Once a month

House Cleaning

KRISTIN B.

Jan 20, 2025

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Hired on Thumbtack

To begin, Joy did a very thorough walk-through of our house—with photos—to prepare for our deep-clean. We agreed on exactly what would be done, and she sent her estimate promptly. She was able to schedule Bristol quickly, and we are very happy with the results. It was wonderful walking into our sparkling house. She did an amazing job on our shower and our oven--including its window that we can now see through.

Details: 3 bedrooms • 2 bathrooms • Standard cleaning • No pets in home • Once a month

House Cleaning

Lesli D.

Dec 5, 2024

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Hired on Thumbtack

Savanah came to my house to do an after construction cleaning and did a spectacular job. She has incredible attention to detail and left my house sparkling from top to bottom! I am thrilled with the job she did and plan to use this service again on a regular basis. Joy is a wonderful and caring business owner who definitely knows her business. Thank you!

Details: 2 bedrooms • 1 bathroom • Deep cleaning • Window cleaning (interior) • Pets in home • Just once

House Cleaning

Michelle K.

Nov 7, 2024

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Hired on Thumbtack

Absolutely the best cleaning experience I have ever had. Having lost my house cleaner after 5 years, Joy came over, walked the house , took a ton of pictures and gave be a VERY fair price. Bri came today and cleaned my house better than it has ever been cleaned. Thank you ladies!!!! Michelle

Details: 3 bedrooms • 3 bathrooms • Deep cleaning • Oven cleaning • Pets in home • Just once

House Cleaning

Andreina R.

Oct 31, 2024

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Hired on Thumbtack

High Key Cleaning did a wonderful and thorough job at my place. Joyce came a few days before to look at my house and get a good idea of what needed to be done and understand my expectations. It was also a good opportunity for me to ask questions and point things out that I needed extra help with. My place looks great now and I look forward to continue working with them. Thank you Joyce!

Details: 3 bedrooms • 3 bathrooms • Deep cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Pets in home • Just once

House Cleaning

Credentials

Background Check

Joy Kerlin

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Most competitors will be cheaper than High Key Cleaning, but I have been known to be hired to come in & "re do" incomplete work.
What is your typical process for working with a new customer?
A potential new customer can send me photos or I can personally walk the property to give an estimate, whichever is preferred.
What education and/or training do you have that relates to your work?
10+ years Realtor, Property Manager, & 2 yrs Quality Control for Airbnb's.

High Key Cleaning LLC

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