We had been working with Norma for about 1 1/2 months prior to event, working on details and such. Was looking forward to working with her, so I was a bit taken aback when an hour before the event I get a text telling me that "so-and-so will be working your event", what? Never a mention that the person I had been working with for my event was never going to be the person "working my event". One detail that should have been disclosed up front. The Bartender sent did a good job, pleasant, interacted well with guests. She was a bit new and less experienced but we had a largely Beer and Margarita crowd (we had a margarita machine as well) so was never an issue.