FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge an hourly rate of $145/hr for two movers and a 26FT box truck, there is an additional travel fee depending on distance you are traveling. We have a TWO HOUR MINIMUM FOR ALL MOVES. Our prices are upfront and we do not have hidden fees. We require a $65-$100 DEPOSIT to reserve a moving crew on our schedule.
- What is your typical process for working with a new customer?
Upon your inquiry, we gather as much information about the move as we can to make sure we come prepared the day of the move. Once we get all the information we need from you, We send over a confirmation Email containing all of your move details. On the day of the move, the moving crew will call and text the number you provided us with their time of arrival approximately 30 mins before they arrive.
- What education and/or training do you have that relates to your work?
Our team has years of experience in the moving industry, We also have monthly training sessions where we go over all the key components of moving and disassembling pieces of furniture safely. Such as disassembly/ assembly, Wrapping furniture, ensuring all screws are kept with correct parts, carrying properly , stacking the truck ect.