FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
“We price fairly and transparently based on the size of the space, the type of service requested (deep clean vs recurring), and any special add-ons. We provide a clear quote before booking with no hidden fees, and we offer discounts on recurring weekly or bi-weekly services. Pricing reflects the quality, time, and care we dedicate to each project so customers always know what to expect.”
- What is your typical process for working with a new customer?
“When a new customer reaches out, we start with a friendly consultation to understand their cleaning needs and expectations. Next, we provide a customized quote and confirm availability. On the first scheduled visit, we arrive on time with all professional equipment and supplies, complete the agreed service thoroughly, and follow up afterward to ensure satisfaction.”
- What education and/or training do you have that relates to your work?
“I have completed professional cleaning and safety training specific to residential and commercial spaces, including advanced techniques for deep cleaning kitchens, bathrooms, floors, and high-traffic areas. I stay current on best practices in sanitation and use modern tools and eco-friendly products to deliver superior results.”