FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We pride ourselves on offering competitive and fair pricing usually below the average market rate while still ensuring our technicians are paid fairly for their time, skills, and travel. We also offer: -Military Discounts 🇺🇸 -New Customer Special Offers 🎉 -Transparent pricing with no hidden fees Up-front estimates before any work begins Our goal is to provide high-quality service at an affordable price, with honest rates that benefit both our customers and our hard-working technicians.
- What is your typical process for working with a new customer?
Our process is simple, transparent, and designed to make your experience smooth from start to finish: Quick Consultation : We review your project details, answer any questions, and provide an upfront estimate or request photos if needed. Clear Pricing : We confirm the final quote before scheduling so there are no surprises. Scheduling – We book the earliest available technician based on your preferred date and time. Professional Service : Our technician arrives on time, reviews the job with you, and completes the work with care and attention to detail. Quality Check – We ensure everything is correctly installed/assembled and that you’re fully satisfied before closing the job. Follow-Up Support : After the job, we remain available for any questions, adjustments, or additional services you may need. Our goal is to deliver a smooth, hassle-free experience from the very first message
- What education and/or training do you have that relates to your work?
I have over 15 years of hands-on experience in the handyman and contracting industry, working on everything from furniture assembly and TV mounting to general home repairs, installations, and larger residential projects. Throughout my career, I’ve developed practical skills, problem-solving abilities, and professional techniques that come only from years of real-world experience. Although I’m new to the Thumbtack platform, I’m not new to the work I bring decades of reliable, high-quality service to every project I take on