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About
We are family owned and operated, serving the DFW area since 2017.
We started this business with a mindset and goal of adding value to homes and buildings around the Dallas and Fort Worth area for improved efficiency and comfort. We strive to provide the best customer service to all of our clients so they can live their best life possible.
Being a family business means that we treat our clients not only with professionalism but also with kindness and respect. We value honesty above all which is why our technicians use a video inspection system to evaluate your request so you know you can trust our team.
We offer a variety of services including home Insulation, commercial insulation services, and Attic Insulation installation. We have a passion for what we do and love connecting with the DFW community.
Overview
Hired 113 times
Background checked
9 employees
9 years in business
Business hours
Sun9:00 am - 8:00 pmMon6:00 am - 8:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Stripe, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2022
2021
2020
Services offered
Fireplace or chimney services needed
Chimney cleaning
Fireplace cleaning
Fireplace type
Wood
Gas with vent
Electric
Ethanol
Fireplace material
Brick
Stone or concrete
Metal
Wood
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
114 reviews
5
90%
4
7%
3
1%
2
0%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Andrew C.
Nov 27, 2020
•
Hired on Thumbtack
Quick response time, good work and great customer service.
I got my chimneycleaned and a new chimney cap. They did it all in about a week and it was ready in time for thanksgiving!
Avigail was very quick to respond and kept me updated if anything changed or if anything was completed earlier than expected.
Marco and Matall did an excellent job cleaning the chimney (that wasn’t cleaned from the previous owners for over 10 years) and installing a chimney cap! They were easy to talk to and very informative on how to use our chimney.
I’ll definitively recommend them and use them again for future cleaning and projects.
Details: Chimney cleaning • Fireplace cleaning • Gas-burning fireplace with direct vent • Brick (most common) • Indoors • 11 - 50 years old • Single-level building
Fireplace and Chimney Cleaning or Repair
Asia R.
Jul 3, 2020
•
Hired on Thumbtack
Thoroughly loved working with Matt he explained everything and they finished before their end date. Ive already referred their services. There pricing is very good and I love my new chimney cap and fireplace finish out
Details: Chimney cleaning • Wood burning fireplace with chimney • Brick (most common) • Indoors • 11 - 50 years old • Single-level building
Fireplace and Chimney Cleaning or Repair
Andrew D.
Dec 20, 2019
•
Hired on Thumbtack
Enjoyed working with Zarpure! They were incredibly responsive and did a great job cleaning out our chimney and providing advice on the best way to manage our gas fireplace. We would certainly work with them again should something else come up with our fireplace.
Details: Chimney cleaning • Gas-burning fireplace with direct vent • Indoors • 11 - 50 years old • Single-level building
Insulation First LLC's reply
Thank you for the kind words Andrew! We appreciate your review.
Fireplace and Chimney Cleaning or Repair
Calvin P.
Jun 27, 2019
•
Hired on Thumbtack
Marco came and cleaned my old gas fireplace and chimney, relit my pilot and tested everything, made sure it all worked properly and cleaned up like he was never there- 10/10 will hire again! Thanks Marco!
Details: Chimney cleaning • Gas-burning fireplace with direct vent • Brick (most common) • Indoors • 11 - 50 years old • Single-level building
Fireplace and Chimney Cleaning or Repair
Jennifer A D.
Oct 22, 2020
•
Hired on Thumbtack
I'm blown away by their process. I don't need new gas logs after all. Mine were blackened, and causing my son to cough and sneeze. I so wish I had Marco out sooner, to clean my two fireplaces. Wow, so much, toxic, burnt, black, nastiness! We are like new now. Thank you!
Details: Chimney cleaning • Fireplace cleaning • Gas-burning fireplace with direct vent • Brick (most common) • Indoors • 11 - 50 years old • Two-story building
Fireplace and Chimney Cleaning or Repair
Credentials
Background Check
Maor Raz
FAQs
What is your typical process for working with a new customer?
We value our customers and always make room to improve our customer service! We like to greet our new customers in a very professional and delighted manner. First step in meeting our new customers via thumbtack is introducing ourselves and making booking easy and smooth for our customers. We deliver estimates in different methods such as emails, text, phone call or on paper. Any questions or concern our new customers have we are happy to help!
What education and/or training do you have that relates to your work?
Our employees and staff have bi-weekly training on
- Equipment operations
- Air duct cleaning procedures
How did you get started doing this type of work?
After many years working under other companies, The owner of Vently Home Services decided to take his own lead in the air duct cleaning business. Striving in giving customers better customer service and experience.
