It’s free with no obligation to hire
Hired 41 times
4 years in business
(Central Time Zone)
Mon - Sat
9:00 a.m. to 6:00 p.m.
Credit card, Cash, Venmo, Square
Residential office space
Photos and Videos
Molding or baseboards,
When we initially hired Luis we thought we had found a handyman for life due to his variety to handle a multitude of projects. He soon thereafter began cancelling appointments at the very last minute and bumping dates we had booked to accommodate other clients in front of us. He cancelled twice in a row after we set aside time for him to work on our property. Multiple messages were left with him and he did not have the courtesy to respond. Unless you don't mind having someone else disrespect and waste your valuable time, seek someone else more dependable and responsive.Oct 18, 2017CarMel Painting and Home Services's reply
Hi, I’m sorry to hear about your bad experience. We'd like to extend our most sincere apologies regarding the recent issue . It is our goal to provide exceptional service, we regret that we may have missed some schedules that needed to be addressed and that should never have been an exception. We did everything we can but the timing was off since we have other projects that lasted longer than expected. I believe we reached out to you about our situation and we extended our arms by giving a new schedule but I'd understand how you'd feel about this. I hope this clears the issue. This will surely help our business grow, pay extra attention to the details & scheduling moving forward. Again, overall, our guarantee to our customers is that we are all professional that work very hard to meet our customer's needs. Once again, thank you for taking time out of your day to provide your feedback. We would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk further, please contact me at 214-574-6810 at your convenience. Thanks and have a great day!."
Luis excellent repair on the balcony door jamb. I'd highly recommend him.Oct 3, 2018Verified
He was able to meet my immediate schedule request and perform various tasks such as basic plumbing and woodwork that reduced additional resources. Although a small repair, he was thorough in addressing my problem concerns and communicated his two phase approach and two day schedule but did not change his cost estimate.Jun 25, 2018Verified
Did excellent, quick work. I especially liked the fact that he cleaned up so well after the job. Was very friendly and willing to work with us. I'd definitely hire him again.Aug 2, 2018Verified
Great work - was able to come out and provide an accurate estimate and time frame. Was exactly what we were looking for! Thanks again - would recommend and use again!May 22, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Contact for pricing on any handyman services. Bigger jobs I provide free estimates.
- What is your typical process for working with a new customer?If its a handyman job I set an appointment, go over the contract and start the work. If its a bidding job I'll meet the customer go over the details and set a date to start the job.
- What education and/or training do you have that relates to your work?I've worked with a General contractor for 4 yrs and a painting contractor for 3 yrs.