FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Local moving services are typically based on an hourly rate price. Our long distance moving services are based on an items list. We offer free in home estimates to ensure a guaranteed, not to exceed price.
- What is your typical process for working with a new customer?
We want to ensure we understand all aspects of your move. Initially we will ask questions to get a better idea as to the service the customer needs, this will also help us to put together a quote. Some moves are quick and easy whereas others require extra services. If you have any special requests or concerns, just let us know!
- What education and/or training do you have that relates to your work?
Most of our movers have 5+ years in the moving business, we send experienced movers out to all of our jobs. The owners of Small World Moving have a combined experience in the moving industry of 25+ years.