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Benjamin Franklin Plumbing
Benjamin Franklin Plumbing

Benjamin Franklin Plumbing

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Introduction: ***WE’RE OPEN 24/7 AND ABLE TO SERVE YOU*** We are taking every measure to ensure the safety of our community and employees during the COVID-19 pandemic. To learn more about what we are doing or to BOOK ONLINE, please visit us at our website. During these uncertain times, please understand that Ben Franklin Plumbing will remain on duty even though we are under a “Shelter in Place” directive. We are considered part of an Essential Critical Infrastructure Workforce that are necessary to maintaining the safety, sanitation, and health of the nation. Our customers' time is our #1 priority. We are the Punctual Plumbers. "If There's Any Delay, It's You We Pay!®" We provide plumbing repairs, installation, drain cleaning, water heater services, and more to the Dallas area. We fix plumbing problems right the first time and provide our customers with a 100% satisfaction guarantee. We do it with convenience, courteousness, competence, cleanliness, and character. With Benjamin Franklin Plumbing, you're guaranteed award-winning service you can trust. ((Plumbing License # M-12561 ))
Overview

Hired 17 times

2 similar jobs done near you

Background checked

75 employees

22 years in business

Payment methods

Check, Credit card

Social media

Facebook

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Featured Projects

6 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Good 4.3

16 reviews

5
81%
4
0%
3
0%
2
0%
1
19%

Read reviews that mention:


Thumbtack Customer

We had tree roots growing through our connection to the city sewer, and Benjamin Franklin Plumbing was able to diagnose and solve the problem within a few days of the problems manifesting themselves. Corey Boyer and Jeff Baer specifically were very professional, courteous, and helpful in diagnosing and solving this problem. Corey found the problem initially, and Jeff was able to help me determine the best course of action, then personally kept me informed throughout the process. I cannot recommend Benjamin Franklin Plumbing highly enough! I have told all of my friends about them, and should anyone ever had a plumbing issue big or small, I highly recommend Benjamin Franklin Plumbing.
Mar 19, 2020
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Review from Google
Thumbtack Customer

I had a small leak in the water line running to a bathroom. They set up a quick appointment and made the repair in record time. The quality and service was excellent. I always go with Benjamin Franklin Plumbing.
Feb 20, 2020
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Review from Google
Thumbtack Customer

Ben Franklin was responsive to my first call. Plumber arrived exactly when he said he would arrive. He fixed my problem. Plumbing is expensive. There's no way around that, but my time is equally as valuable.
Feb 18, 2020
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Review from Google
Thumbtack Customer

BF understood the urgency, responded very quickly. Donald was professional and informative. I will use BF in the future and would recommend BF for plumbing needs. They even arrived early!
Feb 16, 2020
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Review from Google
Shreyas B.

Shower and Bathtub Repair

The plumber seemed completely disinterested in the work. And charged $200+ for a job that took about 20 mins tops (adjust the anti-scald valve for 2 shower handles). Kept talking down on the fittings in the bathrooms and how the water heater needed to replaced, constantly trying to upsell. Will not use this service again.
Jan 4, 2021
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Verified
Credentials
Background Check

Lauren Kallas

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our upfront pricing guide makes it easy to understand your options and pricing tiers available. Our technicians are extremely knowledgeable and will take time to walk you through it all, step by step. No hidden charges or technical jargon.

  • What is your typical process for working with a new customer?

    Your service call will begin with a thorough diagnosis of your concern. Then, our plumber will spend time explaining your problem and outlining your repair options. Our experts will help you evaluate your choices and make the one that’s right for you by considering your needs, budget, and all available options.

  • What education and/or training do you have that relates to your work?

    Work with a Team of Plumbers You Can Trust Our team of plumbers is different because we don’t only provide you with the highest quality services, but we also give you peace of mind. Our plumbers have a set of qualities that make them easy to work with—they are skilled, friendly, and respectful. We are a team you can count on! -Skilled Professionals- Our plumbers are skilled at their craft, but they continue to take education courses and regularly attend seminars. Your plumber will inspect your problem, take the time to explain the necessary repairs you need, and then make sure all repairs and installations are completed within a timely manner. -Friendly & Courteous- Respecting our customers is one of our core values. We will treat you and your home with consideration. -Clean- Our employees will never leave a mess behind. Our plumbers will wear shoe covers inside your home and clean up before they leave. -Drug-Tested- Franchised and company-owned locations have agreed to maintain a drug-free workplace and formal drug testing procedures for employees, subject to applicable laws. At Benjamin Franklin Plumbing, we have plumbers who care about providing excellent customer service to every one of our clients. We treat our customers, employees, and industry partners with dignity and respect. Our customer service is our highest priority, and we strive to form enduring relationships with our valued clients.

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