Dalmark Solutions
Dalmark Solutions

Dalmark Solutions

Offers remote services
Discounts available
Offers remote services
Discounts available
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Introduction: We are focused now more than ever on solutions that make your business stand out above the rest. Whether your goal is to increase profits, provide support, sell a product, or promote your brand, allow our services to bring your company to the next level. We can help you to create or improve your Websites, Flyers, Posters, IT Implementation, Management, and Maintenance, Tech Support, Network Security, Backup and more. Customer satisfaction is our #1 priority.
Overview

Hired 181 times

Background checked

3 employees

17 years in business

Payment methods

Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Zelle

Social media

Facebook, Instagram, Twitter

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Featured Projects

38 photos

  • New Switch and Server

    Network Support Services

  • New Clinic Network Drops

    Network Support Services

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Very good 4.6

106 reviews

5
87%
4
1%
3
3%
2
2%
1
7%

Read reviews that mention:


pro avatar
Wanda G.
Sep 19, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Ramiro with Dalmark Solutions was very helpful, personable & took the time to explain what he was doing as he worked on my laptop. He replaced my battery, installed new anti-virus software & backed-up my hard drive, which I had not done in 2 years according to the back-up history data. Ramiro even took the time to help my husband with a connectivity issue he was having on his PC, while he was at our home! We couldn’t be happier with the outstanding customer service we received & will continue to use his services for all of our technical support issues & needs!

Details: Personal (Home) • Technology support • Computer • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Dalmark Solutions's reply
Thank you Wanda for the great review. I’m glad you are happy with my services and I look forward to serving you with your IT issues in the future.
Network Support Services
pro avatar
Melanie W.
1 month ago
·

Hired on Thumbtack

Hired on Thumbtack

Responded almost immediately even though it was late at night. Very helpful and patient with me. Was able to troubleshoot by sharing my computer screen and we finally came to mutual conclusion that my old printer was shot and he recommended an inexpensive replacement. I will be calling on him again the next time I run into technology problems. Amazing to be helped remotely - from TX to PA!

Details: Personal (Home) • Technology support • Router • Remotely (phone or internet)

Dalmark Solutions's reply
Thank you Melanie so much for this great review!
Network Support Services
pro avatar
Barbara M.
Sep 20, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Quick response to inquiry… inquired looking for computer/multiple monitor help Sunday afternoon - response Sunday within 1 hour. Very surprising! I resorted to this website after Geek Squad could not assist me for 3+ weeks. I work remote and could not wait that long. Thank you Dalmark Solutions!

Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc. • Remotely (phone or internet)

Dalmark Solutions's reply
Thank you very much Barbara, anytime you need IT support just give us a call!
Network Support Services
pro avatar
Rosa V.
Sep 17, 2021
I highly recommend this service with Ramiro, his attention to detail, great communication and quality of work made the experience easier and better that I expected.
Dalmark Solutions's reply
Thank you so much for the great Review!
pro avatar
Jaco V.
Sep 14, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Great service and really spent time to understand and find the right solution for us

Details: Personal (Home) • Network setup and installation • Technology support • Router • My home, venue, etc.

Dalmark Solutions's reply
Thank you so much for the great review Jaco.
Network Support Services
Credentials
Background Check

Ramiro Barrera

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our pricing is simple. We charge for labor, parts, and distance traveled. Unless the business request Monitoring and Remote Assistance, then the pricing is based on their needs.

  • What is your typical process for working with a new customer?

    Step one is sending a request for a bid on a project, Step two is us replying to your request, Step three is you agreeing to the bid and marking us as hired, Step four is you sending us your project location, and the Final Step is us going to your location and fixing the issues.

  • What education and/or training do you have that relates to your work?

    I have an associated degree in Computer and Network Administration.

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