FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I don’t like to overcharge like a lot of plumbers, I’m fair and I give discounts to seniors. I have to stay competitive with inflation on materials, fuel,etc. that come with overhead.
- What is your typical process for working with a new customer?
I like to walk the customer through the project and answer any questions they may have, so they know everything that’s going to be done. It helps build a trusting relationship with myself and a new customer and hopefully future projects and referrals.
- What education and/or training do you have that relates to your work?
I’ve been doing this for 20yrs, and found that experience in this trade makes all the difference.