My mom's computer kept getting an error message when rebooted. I know absolutely nothing about computers, and have had bad experiences with computer repair people in the past, so I just let it sit there. Finally, I decided to do a search for computer repairs at home, and that's how I found Fred Richman. He responded to my inquiry within minutes, provided a very reasonable estimate and answered all my follow up questions. When the day came for him to go to my mom's to fix the computer, he arrived promptly, was courteous and diagnosed the problem quickly. He took her computer with him, indicating it would be ready the following day. Within a few hours, he called and said it was ready ahead of schedule, and brought it back that same day. I highly recommend Fred. There's no better computer repair person in the El Paso area!