FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a fixed rate of $99 per hour for two professional movers, plus a one-time $75 service fee — no hidden costs, no surprises. This includes two licensed movers and a fully stocked moving truck. Our crew carefully wraps and pads your belongings, and once at your new location, they can assemble furniture and place items exactly where you'd like. We also handle appliance installation, including washers, dryers, and refrigerators. Every move is backed by our general liability and cargo insurance. We're happy to provide a clear estimate up front — just send us your move details and we'll get you scheduled quickly.
- What is your typical process for working with a new customer?
We start by getting a clear picture of your move — what's being moved, the pickup and delivery locations, any stairs or elevators involved, and your preferred date and time. From there, we provide a straightforward quote with no hidden fees. Once you're ready to book, we confirm all the details and send you an official move confirmation with everything in writing. On moving day, our crew calls or texts about 30–45 minutes before arrival, and we handle everything from careful loading to final placement in your new space.
- What education and/or training do you have that relates to your work?
Our team is trained in proper lifting techniques, furniture protection and wrapping, safe loading and unloading practices, and basic furniture assembly and disassembly. We stay current on best practices for handling specialty items like appliances, electronics, and large furniture pieces to make sure everything arrives safely.