FAQs
- What is your typical process for working with a new customer?
Every project is different, and we custom tailor our approach to your project based on your unique needs and desired outcomes. Our goal with each project is to go well beyond just the production of a single video or series of videos. We want to create solutions that help you achieve your goals. Before we consider taking on a project we require a one-on-one discussion, either over the phone or in-person, to determine if we are the right fit.
- What advice would you give a customer looking to hire a provider in your area of work?
Talk to the production company about your current challenges and future goals. Inquire as to what they think the best solutions might be. Ask them how they plan to achieve the results you are looking for.
- What questions should customers think through before talking to professionals about their project?
What is the problem you are looking to solve? What would happen if you were able to solve that problem? Why do you feel that you need a video or an extended video campaign? How will you measure the success of the project?