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MM Professional Cleaning Services
MM Professional Cleaning Services

MM Professional Cleaning Services

$150
starting cost


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Square footage of area to be cleaned
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Introduction: We are a family owned operation focused on providing SUPERIOR SERVICE and a GREAT EXPERIENCE. We have been in the service industry a combined 30 years across multiple industries, and understand what Customer Service truly means. Our team has been cleaning a combined 15 years. Our experience ranges from office cleaning and caring for hard surface floors, all the way to residential care. We know what we're doing and will PARTNER with you on price and services that best fit your needs. Being part of an effective and winning solution is what we're about. I view my contracts as Business Partners and strive to be viewed the same way in return. That's been accomplished in my past by adding value and not just doing as little as possible to get by.
Overview

Hired 88 times

Serves Frisco, TX

Background checked

6 employees

6 years in business

Payment methods

Cash, Credit card, Square cash app, Venmo

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

All year

All year

Photos and Videos

10 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Excellent 4.9

46 reviews

5
96%
4
0%
3
2%
2
2%
1
0%

Read reviews that mention:


Mohamed a.

Floor Cleaning

I hired them to do strip and wax for commercial job and they did a great with resnable price
Apr 12, 2021
·
Verified
Ali B.

Floor Cleaning

Great job! Were on time and got the job done with high quality. Scheduling was easy and worked with us to get the best time.
Feb 22, 2021
·
Verified
Ed b.

Commercial Cleaning

Even though he had an emergency hospital visit and canceled our original time. He managed to reschedule his crew and had the work completed the same day at a latter time that evening. We appreciate him and the good job his crew did to get our job done in the same day!!!
Dec 31, 2020
·
Verified
Amir J.

Floor Cleaning

John is a great guy, very professional and cares to make sure you know what exactly they are offering. Price and quality are very connected when it comes to cleaning, I’d recommend for sure.
Feb 5, 2019
·
Verified
Kathleen D.

Commercial Cleaning

John and crew were amazing. He was here, addressing our last-minute needs, within 45 minutes of contact on Thumbtack. Not only is he responsive and extremely efficient, but within minutes we could tell that he holds himself to a very high standard of professionalism. His expertise with commercial cleaning is proven by his ability to ask the right questions and respond accordingly. He is also a very kind human, and we look forward to using MM again soon.
Sep 11, 2018
·
Verified
Credentials
Background Check

Christopher Mass

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    I price by either the square foot if I'm cleaning flooring, or the amount of time I believe it will take to complete a project. Whenever I quote I'm transparent with the customer regarding how I bill.

  • What is your typical process for working with a new customer?

    I typically ask a million questions. That helps me understand what they're looking for and how I can best be of service to them. I've had some cases where I merely advised a potential customer that they didn't need all that they were looking for based on what I heard them say. There have been other cases where I had to tell them what they were asking for wouldn't get them to where they stated they wanted to be. Once we do business I like getting as much feedback as possible to ensure I'm on the same page with the customer. If/when things change having an open line of communication makes things easier for everyone. My experience has been that folks don't like surprises when they're paying their hard earned money.

  • What education and/or training do you have that relates to your work?

    My team has a combined 15 years experience cleaning and caring for floors. Our experience ranges from healthcare facilities to warehouses. We also have over 20 years experience in customer service.

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