MM Professional Cleaning Services
MM Professional Cleaning Services

MM Professional Cleaning Services

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Responds in about 4 hours

Introduction: We are a family owned operation focused on providing SUPERIOR SERVICE and a GREAT EXPERIENCE. We have been in the service industry a combined 30 years across multiple industries, and understand what Customer Service truly means. Our team has been cleaning a combined 15 years. Our experience ranges from office cleaning and caring for hard surface floors, all the way to residential care. We know what we're doing and will PARTNER with you on price and services that best fit your needs. Being part of an effective and winning solution is what we're about. I view my contracts as Business Partners and strive to be viewed the same way in return. That's been accomplished in my past by adding value and not just doing as little as possible to get by.
Overview

Hired 93 times

2 similar jobs done near you

Background checked

6 employees

7 years in business

Payment methods

Cash, Credit card, Square cash app, Venmo

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

All year

All year

Featured Projects

10 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

48 reviews

5
96%
4
0%
3
2%
2
2%
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Read reviews that mention:


pro avatar
Sonali k.
Oct 18, 2021
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Hired on Thumbtack

Hired on Thumbtack

Professional - John was extremely professional, an expert in his field and completed the task with full satisfaction! we shall be using his services again. Highly recommend.

Details: Concrete • Commercial • 2,000 - 3,000 sq ft • No stairs • Yes, professional will need to move furniture

Floor Cleaning
pro avatar
Nicole M.
Mar 19, 2018
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Hired on Thumbtack

Hired on Thumbtack

John was very responsive, punctual, was able to work me into his schedule with 48 hours notice and did great work. Our floors look 100x better. I will be hiring him again the next time we need our floors cleaned. Thanks!

Details: Office • Just once • 5,000 - 6,000 sq ft • No windows

Commercial Cleaning
pro avatar
Sherry J.
Feb 13, 2017
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Hired on Thumbtack

Hired on Thumbtack

John and his team did a great job on the floors at my business. John is very professional, courteous, prompt and seems to really care about pleasing his customers. I would definitely recommend MM Professional Cleaning Services.
Floor Cleaning
pro avatar
Ali B.
Feb 22, 2021
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Hired on Thumbtack

Hired on Thumbtack

Great job! Were on time and got the job done with high quality. Scheduling was easy and worked with us to get the best time.

Details: Vinyl or linoleum or VCT • Commercial • 500 - 1,000 sq ft • No stairs • No, furniture will be moved in advance

Floor Cleaning
pro avatar
Ed b.
Dec 31, 2020
·

Hired on Thumbtack

Hired on Thumbtack

Even though he had an emergency hospital visit and canceled our original time. He managed to reschedule his crew and had the work completed the same day at a latter time that evening. We appreciate him and the good job his crew did to get our job done in the same day!!!

Details: Retail • Just once • Less than 1,000 sq ft • 1 - 5 windows

Commercial Cleaning
Credentials
Background Check

Christopher Mass

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    I price by either the square foot if I'm cleaning flooring, or the amount of time I believe it will take to complete a project. Whenever I quote I'm transparent with the customer regarding how I bill.

  • What is your typical process for working with a new customer?

    I typically ask a million questions. That helps me understand what they're looking for and how I can best be of service to them. I've had some cases where I merely advised a potential customer that they didn't need all that they were looking for based on what I heard them say. There have been other cases where I had to tell them what they were asking for wouldn't get them to where they stated they wanted to be. Once we do business I like getting as much feedback as possible to ensure I'm on the same page with the customer. If/when things change having an open line of communication makes things easier for everyone. My experience has been that folks don't like surprises when they're paying their hard earned money.

  • What education and/or training do you have that relates to your work?

    My team has a combined 15 years experience cleaning and caring for floors. Our experience ranges from healthcare facilities to warehouses. We also have over 20 years experience in customer service.

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