FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent, competitive, and tailored to each home. We base our estimates on the size of the home, number of bedrooms and bathrooms, and the level of cleaning required. We offer special rates for recurring services (weekly, bi-weekly, and monthly), as well as discounts for long-term clients. There are no hidden fees — everything is clearly explained upfront. Our goal is to provide high-quality, professional cleaning at a fair price, with consistent results every visit.
- What is your typical process for working with a new customer?
We make the process simple and stress-free. First, we gather basic information about your home and cleaning needs. Then, we provide a clear estimate and explain what’s included in the service. On the scheduled day, our trained cleaning team arrives on time, fully equipped with professional products and tools. After the service, we encourage feedback to ensure everything meets — or exceeds — your expectations. Our focus is on building long-term relationships, not just one-time cleanings.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential cleaning standards, safety procedures, and attention to detail. We follow structured cleaning checklists to ensure consistency and quality in every home. We continuously improve our processes based on customer feedback, industry best practices, and hands-on experience across hundreds of hom