Wood Floors Of Dallas

Frisco, TX

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About this pro

How does your service stand out?

It's all about the details. Whether it is taping off with plastic sheeting to help keep the customers house clean to using the proper techniques to fix complex problems we are all about the details. Every job is an example of our work and we instill that in our crews. The little things we do to help customers along the way are what separates us from other companies. Mostly its all about treating customers how you like to be treated. Our company is simply made up of hard working people who have a drive to deliver a great service and create satisfied customers. We are picky and frugal in our daily lives when it comes to spending our hard earned money and we know that others feel the same way. We want the best quality at the best price. In a similar way we want to deliver the best results that make customers feel great about choosing us to do their work. That is our goal and it separates us from everyone else!

What do you enjoy about the work you do?

Seeing the smiles on the customers faces when we complete the job is the very best part of what we do! Also seeing the finished work is a major factor in doing what we do. We love taking old places and making them new again.
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Location

Frisco, TX 75034

Background check

Complete

Years in business

14

Number of employees

14

Times hired on Thumbtack

31

Reviews

26 Reviews
  • Jennifer S. Aug 2, 2016
    Floor Installation or Replacement
    Verified Review
    I can’t say enough positive things about Hunter Ross and our experience working with Wood Floors of Dallas. After contacting five contractors, four came to the house, took measurements, gave quotes, and explained their process. The choice was clear right away the Hunter was the best choice for the job. Hunter responded quickly to my inquiry. He arrived on time, and gave me a reasonable meeting time (not a 4 hour window), and worked around my schedule. His explanation of the process was clear and thorough. His price was the best, and made the most sense. Another quote was comparable, but the process Hunter used was less disruptive to the home. I was surprised at how different each contractor approached the same project. His process was straight forward and the least disruptive. Once the team arrived for demo, they were efficient and made sure to take careful measures to protect the rest of the home. We went out of town while they worked (3 days, others quoted 7 days), my dad stopped by to check on things and to feed the fish. He said it always seemed organized and moving forward at a good pace. We went from beige carpets to engineered hardwood, and couldn’t be happier with the results. The house always felt a little messy around the edges with the carpet. Now we love the way the house feels with the hardwood, and know it is because Hunter and his team did such a fabulous job! Thank you, Hunter!!! I recommend Hunter, his team, and Wood Floors of Dallas with the highest regard!!!
  • Ryan P. Feb 18, 2016
    Floor Tiling
    Verified Review
  • Kyle S. Jan 31, 2016
    Installed new type of hardwood flooring that has just become available. Hunter was friendly and not pushy, came as a reference from other neighbors. Start to finish we were taken care of and the whole process explained. We could not be more happy with the end result. The crew was great and took great care of our house. Use this company. You will not be let down, we recommend this company. Thanks Hunter From the Smith family
  • Norm V. Nov 4, 2015
    Floor Installation or Replacement
    Verified Review
    Materials and workmanship is outstanding, the floors look beautiful. Came out and touched up a spot in the finish after the job was complete. Very happy.
    Hunter R. Nov 5, 2015

    Norm, Thank you much for taking the time to review your experience with us! And thank you for letting us take care of your new solid hardwood floor install. It really came out beautiful. I hope you are feeling great and all is well with the family. Take care and please let me know if there is anything I can do to help you or a friend or neighbor in the future. Regards, Hunter Ross 972-525-0026

  • Bobette K. May 9, 2015
    Flooring
    Verified Review
    First of all I want to express my appreciation to Hunter and his crew for the care they took in protecting my home while the floors were being installed. Working with someone as knowledgeable as Hunter made choosing the right flooring easy. My floors are beautiful and I would highly recommend them.
  • Fayyaz A. Dec 4, 2014
    Flooring
    Verified Review
    Wood floors of Dallas was great. They came in, gave us a quote worked with us as we talked with other contractors and were always the most responsive. Even though they were a little bit more expensive than the other guys, it gave us piece of mind knowing that they were a credible company. We spoke with about 5 different contractors and these guys had the most information. Taylor was our project manager and he was great. He even came in later to double and triple check that everything was great. Everything finished ON TIME, and we could not be happier with our new wood floors, linoleum, and carpet.
  • Lindsey L. Nov 24, 2014
    Flooring
    Verified Review
  • Vinayak M. Sep 29, 2014
    Carpet Installation
    Verified Review
    Great Service! Taylor did an awesome job in completing the project quickly. His team was professional and provided service as promised. I will surely recommend Wood Floors of Dallas to all my friends. Thanks Hunter and Taylor for doing an outstanding job!
  • Spencer D. Aug 6, 2014
    Hunter is an excellent sales man. We were very excited to get started with our new stone floors and Hunter seemed to be very knowledgeable and had great attention to detail during our initial visit. Hunter raved about the crew that would install the floors but we were told by the crew that we were their first job with Hunter's business. The work was wonderful and the guys are truly artisans when it came to laying our stone. The original quote came under scrutiny as the job progressed. Additional expense was mentioned but not passed on to us as was our expectation. The original contract stated 4-6 days to complete the job but our job was not completed until day 10. We were not told up front about Hunter's time frame on sealing and drying time. With this information, we would have immediately questioned the 4-6 day completion time. We felt mislead regarding this and it did create some problems for us as we were living in the house during the 1100 squarefoot floor replacement. We are very happy with the end result and would possibly consider using Wood Floors of Dallas again with more questions and better understanding of the process.
    Hunter R. Aug 22, 2014

    Spencer, Thank you for the honest words and response. Each job has it's own unique circumstances and sometimes we make decisions as a company to ensure we meet the expectations of our customers. In this case we brought in a new but qualified craftsman to complete your job since our other crews were busy on other projects. Our commitment to doing things the right way in ensuring the material had enough time to set before we sealed caused a weekend delay but the results were excellent and that is what we aim for. My apologies it was not perfect by I am thankful for your business very much and for the opportunity to grow in my efforts to enhance our customers experience. So glad that you and Todd love the end result. Take care and let us know if you need anything at all! Regards, Hunter Ross

  • Mark V. Jul 21, 2014
    Vinyl or Linoleum Installation
    Verified Review
    I just had all flooring replaced in my home and I am very happy to write this review. After shopping many flooring companies I choose Wood Floors of Dallas for several reasons. Although Hunters bid was not the lowest priced of the six proposals I recieved it was a very fair and competative price (second lowest). Of my six propsals Hunters also offered the the highest quality of flooring and materials (I researched). I also read reviews about Wood Floors of Dallas before making my decision and to be honest I found the reviews somewhat suspicious (I'm a wee bit distrustful at first). Everyone talked about Hunter as if he was best thing since the indoor toilet! Well thank God for indoor toilets and Hunter Ross! I have the flooring of my dreams and it was installed fast, professionally and at a fair price! Thanks Hunter, Taylor, Jose and all the guy's at Wood Floors of Dallas.
    Hunter R. Jul 23, 2014

    What an awesome customer you and Barbie are Mark! Taylor and I both had a great time getting to know you guys and are very thankful for the opportunity to take care of you. Looking forward to seeing you guys again in the future. Regards, Hunter Ross

  • Marisa P. Jul 7, 2014
    Wood Floors of Dallas removed tile flooring throughout 3 living areas at our home in Colleyville and replaced with hickory wood floors. The project was about 1000 SF and the guys took less than 3 days from start to finish. They were exceptionally clean with both the demo and install. They also measured, cut, installed, and caulked baseboards in these areas which was a huge timesaver! Hunter did a walk through of the finished project with us before accepting final payment to make sure we were completely satisfied. We would highly recommend them for your wood flooring needs!
    Hunter R. Jul 23, 2014

    Marisa, Thank you much for your kind words. I was so happy we were able to get everything done for you just in time for your new little arrival! Please do not hesitate to reach out if there is anything we can do for you in the future as well! Regards, Hunter Ross

  • Kelly M. Jun 30, 2014
    Floor Installation or Replacement
    Verified Review
    Hunter and his crew did a fantastic job on my floors. Hunter was very upfront about cost, quality, and style. I probably called him 10 times before and during the job with questions. He was always very helpful and professional. His crew did some of the best carpentry work I've ever seen. We will be calling them back to replace our carpet when we need it. I would very highly recommend them to anyone.
    Hunter R. Jun 30, 2014

    Kelly, I appreciate the opportunity to complete your install for you. It was a very exciting process from start to finish! I am excited to start on the carpet replacement when you're ready! -Hunter

  • Tim S. May 29, 2014
    Floor Installation or Replacement
    Verified Review
    This guys are great and trustworthy.Fast turn around.Trust me I am picky and guys are the ones to call
    Hunter R. Jun 16, 2014

    Thank you Tim for your feed back! We really enjoyed working with you and completing your job to your liking. The finished product looked incredible and natural looking wood. If you want to take a look at the pictures of your install you can go to our face book page and take a peek!!

  • Lucia N. May 16, 2014
    Kitchen Tiling
    Verified Review
    We worked with Hunter to install a huge glass mosaic backsplash in our kitchen and butlers pantry. Hunter and his crew were punctual, professional, detail oriented, a real gem amongst other contractors we experienced. We couldn't have been happier with the entire project from quote to final walk-through. -Bob and Lucia Nilsen
    Hunter R. Jun 30, 2014

    Bob & Lucia, Thank you for the positive feed back! The backslash looked beautiful when you picked it out but stunning when installed! Hope you keep us in mind for any other home improvement needs! -Hunter

  • Monica M. Mar 24, 2014
    Hunter Ross and his crew with Wood Floors of Dallas did a remarkable job on our new hardwood floors. We were so impressed with their timeliness, courtesy and professionalism. If you are even thinking about the possibility of new floors, I highly recommend giving Hunter a call. We are very happy with our new flooring!
    Hunter R. Jun 30, 2014

    Monica, It was a pleasure to install your new floors for you, hope all is well! -Hunter

  • Brett S. Mar 24, 2014
    Floor Installation or Replacement
    Verified Review
    Hunter and his team were very professional throughout the entire process. Hunter underpromised and overdelivered, completing the job almost a full day early and the floors look amazing. I would highly recommend Hunter to a friend.
    Hunter R. Jun 30, 2014

    Brett, It was a pleasure to install your new floors and i'm glad i could help with your roof as well. Hope all is well! -Hunter

  • Leslie E. Mar 24, 2014
    Hunter Ross and his crew are AMAZING!!! I really did not think we could get hard wood floors due to past foundation issue! However they made it happen. It felt like we walked into a new house with tile in kitchen and wood floors in other areas of house. We would highly recommend Wood Floors of Dallas!!!
    Hunter R. Jun 30, 2014

    Leslie, Your install was a perfect symbol for our craftsmanship that only keeps getting better. We appreciate the opportunity to earn your business!! -Hunter

  • Donny M. Feb 27, 2014
    Vinyl or Linoleum Installation
    Verified Review
    Great guy! Willing to work with me in anyway but another company arrived first and I let them start.
    Hunter R. Mar 24, 2014

    Donny, What a great guy to leave feedback even though we did not have the opportunity to do your job. I greatly appreciate it and hope we can help you with the next project you do!

  • Lindsay S. Feb 24, 2014
    Floor Installation or Replacement
    Verified Review
    Wood Floors of Dallas was a fantastic company to work with. Hunter matched my existing hardwood to make a seamless transition to my master bedroom. His staff was professional and timely. I highly recommend you give Hunter a call!
    Hunter R. Mar 24, 2014

    Lindsay, Thank you much for allowing us to take care of your job. We are truly thankful for your business and hope to help you and your friends and family in the future. Enjoy your new floors!

  • Suzanne L. Jan 31, 2014
    Hunter was great! He worked with mine and my husband's crazy schedule to come out and give us a quote. They were able to start on our floors the next week. We had some delays due to weather, so the installation took a couple extra days, but Hunter was adamant about "doing it right" and for that my husband and I are very grateful! The floors are in and look amazing!! Would HIGHLY recommend using Wood Floors of Dallas!!!
    Hunter R. Mar 24, 2014

    Thanks so much Suzanne! The weather was a little crazy but your floors turned out perfect! Thank you again for your business and please let us know if you need anything else in the future!

  • Anita A. Jan 5, 2014
    Cabinetry
    Verified Review
    In need of a quick quote for an expedited job I needed done, I contacted Hunter Ross of Wood Floors of Dallas. I was impressed with his professional demeanor, great communication and his confidence that he would do an outstanding job. We were more than pleased when we saw how beautiful our new built in cabinets looked! We have built a good working relationship and have already booked Hunter's services for other things in our house. Needless to say we highly recommend Wood Floors of Dallas!
    Hunter R. Jan 17, 2014

    Thank you so much for the compliment Anita. You and Puneet are awesome and I have a feeling I may have to start "putting up Christmas lights" soon. Hahaha. Great to have such fun customers who know they can depend on you. See you soon! -HR

  • Landry M. Nov 29, 2013
    Hunter and his Crew did an awesome job! They where fast , and at the same time did a quality job. At the end of each day the house was left clean so that was a plus! I would recommend him and his crew!!!
    Hunter R. Jan 17, 2014

    Thanks much Landry. Always great to work with top quality remodeling companies like you guys at Miller Craft Construction. Your projects are awesome. Thanks again for letting us come in to take care of your flooring needs. -HR

  • Don S. Nov 26, 2013
    Flooring
    Verified Review
    We contracted with WFD based on their willingness to listen and find out what was important to us, what we needed the result to be. We had bids from seven other reputable contractors. WFD was selected because they clearly identified with our needs and demonstrated an investment on their part in doing it right and right on time. In fact, we gave them an almost impossible deadline with the holidays coming up and in-laws coming to stay. Not only did they start on time- exactly when they said they would- they finished early. AND they followed up the following day to make sure we loved the result. We are veterans of home renovation and WFD are exceptional and here is why: 1. Not one time did we feel like we had to babysit 2. Not one time did we have to worry about clean up 3. Their crew take pride in their work, pride in their company and in being perfect in the result- each member of the WFD crew is more picky and particular than we are. Our project was 1600sqft of engineered wood planks laid at a 45deg angle and 400sqft of scabos travertine (Versailles pattern) in the kitchen and pantry and breakfast nook. It is perfect. This was a project I had been putting off for 3 years since we bought the house. WFD will be doing the man cave upstairs and other projects for us in the future. Highest recommendation and their price is better than just competitive. We enjoyed the renovation experience with WFD and are now enjoying the flooring, what a difference it is making in our home.
    Hunter R. Jan 17, 2014

    What can I say Don... You were on "my side" in the bet we could get things done. So glad we were able to knock this project out in time before the family came in town for you. Joan owes us both lunch for betting against us! :) Talk to you soon buddy! -HR

  • Elizabeth B. Nov 23, 2013
    I called several flooring contractors when the wood floors around my fireplace were ruined by a leak. Hunter was the only one to find a perfect match. Excellent work, great installers, and fast service. Overall, the experience could not have been better!
    Hunter R. Jan 17, 2014

    I was so happy to help you problem solve your special situation. So glad you have your house all back together now just how you like it. Thank you much! -HR

  • Dawn S. Nov 22, 2013
    A Very positive experience and Hunter is very responsive and professional.
    Hunter R. Jan 17, 2014

    Thanks much Dawn. Have a wonderful 2014! Hope the kids are nicer to the new front door handle too. -HR

  • Jason M. Nov 19, 2013
    What I appreciated about working with Hunter was that he took the time to consult and not sell. He hit all time commitments and his team was very thorough yet easy going when I had questions.
    Hunter R. Jan 17, 2014

    Jason, Thank you so much for letting us take care of your needs. Let me know when you are ready to get the carpet done and we will knock it out! -HR

Q&A

What is your typical process for working with a new customer?
We talk to the customer about what they need, schedule an in home estimate and provide the customer with various options that best fit their needs. From their we schedule their job and get it done as promised.
What education and/or training do you have that relates to your work?
Our expertise comes from many years of experience. We are always learning about new products and techniques to keep up with and ahead of the market trends.
How did you get started doing this type of work?
I started the company after many years in the professional sales and management side of the business. I started as a sales rep and over the years progressed into professional management of large central U.S. business units.
What types of customers have you worked with?
We have worked with all types of clients. Residential, Commercial, Retail etc. Our clients are homeowners, insurance companies, builders, re-modelers, general contractors, developers, property managers and more. We work with a diverse clientele base.
Describe a recent project you are fond of. How long did it take?
I am proud of every single one of them! Since we do so many different types of wood flooring and laminate there is always a recent project that we love. Most jobs take 3-4 days to complete. Some more intricate jobs such as new solid hardwood can take anywhere from 14 to 21 days to complete.
What advice would you give a customer looking to hire a provider in your area of work?
Do your research so you have an idea of how much you need to budget for your project. Sometimes customers are surprised at how much their project will cost, even if our bid is saving them money from other companies. Check the companies reviews on various sites and see if they are a member of your local Better Business Bureau.
What questions should customers think through before talking to professionals about their project?
The most important question is "Am I ready to purchase now, or do I just need an approximate cost of new flooring?" If you are ready to get real quotes because you have decided to get new floors then you are prepared to take the next step. If you just need some approximate figures to help you plan a budget for new floors, let the contractor know that ahead of time. Call around to a few local companies and tell them your looking for a range of pricing for new floors. They should be able to help you get the numbers you need without wasting their time doing a full estimate when you do not need one.