Executive Blue Pools

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Introduction: Here are a few reasons why you should choose Executive Blue Pools: 1. Satisfied Customer: More than 100 people have reviewed Executive Blue Pools on Angie's List and Google. Our customer testimonials speak for itself. 2. Locally Owned and Operated: Executive Blue Pools is locally owned and operated. We also believe in supporting local schools, churches and other civic organizations. 3. Exclusive Warranties: We are a premier Zodiac products dealer including Jandy and Polaris. Our company can offer an exclusive level of warranty and support to our clients 4. Customer focused: We distinguish ourselves by providing honest and superior customer service and training our staff continually and providing value for the price. 5. Make it right guarantee: If it is not done to your satisfaction, we promise to make it right immediately. Contact us and we will work to correct a mistake or rectify an unpleasing situation until you are satisfied that we have done our job well. 6. Full service: We offer complete care of all your pools needs including maintenance, repair, and full pool renovations. If you need anything for your pool done we will make it happen. Let us do the work so you can enjoy your pool. Our team of pool maintenance experts keep your pool clean, safe, and properly functioning. After each visit to your home, you will receive an email update detailing the services provided and pictures explaining exactly what we did for you!

Overview

Hired 2 times

Background checked

12 employees

10 years in business

Payment methods

This pro accepts payments via Credit card.

Social media

Facebook

Featured Projects

22 photos

Reviews

Great 4.8

12 reviews

5

92%

4

0%

3

0%

2

8%

1

0%

Jacob C.

Feb 16, 2017

Weekly pool cleaning. Exceeded all expectations.

Thumbtack Customer

Mar 26, 2019

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From Google

Excellent pool service

Executive Blue Pools's reply

We appreciate the years of customer loyalty. Out of curiosity, what could we be doing to earn a 5-star rating? Thanks for taking the time to share your experience, Sarah

Thumbtack Customer

Apr 7, 2019

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From Google

They get the job done. Great job EB

Executive Blue Pools's reply

Thank you for the vote of confidence

Thumbtack Customer

Apr 30, 2019

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From Google

Great service!!

Executive Blue Pools's reply

Thank you for the vote of confidence. We strive to exceed your expectations.

Thumbtack Customer

Sep 20, 2019

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From Google

Lack of knowledgeable/experienced service people. Constant requests for repairs without detail. Most importantly, pool not maintained well. Overall, poor quality of service, communication and management. Just my experience of course, but recommend you look elsewhere for your pool service needs.UPDATE: My review isnt bogus. Not sure how the owner could imply as much given information provided. Their lack of knowledge is similar to their lack of service. I was a customer that was transitioned to Executive Blue Pools from Mikes Sparkling Pools. Word of advice to Executive Blue, focus on providing better service to generate more positive reviews instead of trying to instill doubt in legitimate poor reviews.

Executive Blue Pools's reply

Hi TD, I was recently hired to monitor client feedback to make sure customer service messages and requests like yours are addressed and resolved. I think your feedback about making sure we’re clearly describing the benefits of maintenance that were suggesting is very Constructive. You’re right, this will allow our customers to plan when they want to make repairs or preventative maintenance we may suggest. I hope in the future you would consider trying us again as were continue to improve our communication and services, - Sarah

Credentials

Background Check

Brian Belflower

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Please visit the pricing page on our website for pricing information on our most popular services.
What is your typical process for working with a new customer?
No pool is the same, so we customize our service package for your needs. We would love to give you a free on-site estimate. Contact us by phone, e-mail, or through our website and one of our customer concierges will contact you to set up an appointment to come out and determine how we can best service your pool.
What education and/or training do you have that relates to your work?
We have the following certifications and training: Certified Pool Operator (CPO) in the pool and spa industry. Texas Residential Small Appliance Installers License (TRAILS) for pool equipment installation. Member of the Pool and Hot Tub Alliance (PHTA) which is the industry leading association of pool and spa professionals. Continuing training at industry events such as the International Pool and Spa Show and the Southwest Pool and Spa Show

Executive Blue Pools

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