FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our regular maintenance prices range from $40 to $55 for our Low-Cost packages, and from $55 to $80 for our Regular full-service packages. Final quotes are determined by pool/lawn size, location, and existing conditions. We believe in total transparency—no hidden fees or surprise surcharges. We invite you to talk to one of our Customer Service Representatives via phone, text, or email to find the perfect package for your budget and needs.
- What is your typical process for working with a new customer?
Upon first contact, we discuss the specific issues at hand, your goals for your property, and our business practices. Following this, we schedule a Free Quote Visit. This allows us to get a closer look at your pool, lawn, or landscaping area to provide a highly accurate, no-obligation estimate as quickly as possible. We prioritize clear communication from that first call to the final inspection.
- What education and/or training do you have that relates to your work?
Our team is composed of seasoned professionals with specialized training in aquatic chemistry, hydraulic pool systems, and structural masonry for retaining walls. We stay updated on the latest water treatment technologies and landscaping techniques to ensure your property isn't just beautiful, but safe and built to last. Our 700+ hires on Thumbtack are a testament to our continuous field experience and technical mastery.