FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Resilient Power & Plumbing, we believe in honest, upfront pricing—no hidden fees, no surprise charges. $75 service fee. Free estimates on 'most' jobs. Clear cost breakdowns before we start. 100% Customer Satisfaction Warranty. We stand behind our work and our word. With us, you’ll always get fair, competitive pricing—and the peace of mind that comes with it.
- What is your typical process for working with a new customer?
Working with Resilient Power & Plumbing is simple and stress-free: Initial Contact – You reach out by phone, text, or online. Quick Scheduling – We find a time that works for you, fast. On-Site Visit – A licensed pro arrives on time, ready to assess the issue. Upfront Quote – We explain the problem and provide a clear, flat-rate price. Service & Solution – Once approved, we get to work and complete the job right. Follow-Up & Guarantee – We make sure you’re satisfied—and back our work 100%. Clear. Honest. Professional. That’s how we do business.
- What education and/or training do you have that relates to your work?
At Resilient Power & Plumbing, our team is made up of licensed, insured professionals with over 24 years of hands-on experience. --State-licensed plumbers and electricians with mandatory Continuing Education requirements to maintain licensing status. --Ongoing training to stay up to code and up to date with the latest tools and technology. --Certified in safety practices, diagnostics, and system installations. --Experience working on both residential and light commercial projects across the DFW area. --We don’t just meet industry standards—we exceed them to give you the safest, most reliable service possible.