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Elite Print Management
Elite Print Management

Elite Print Management

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Introduction: Elite Print Management, LLC brings extensive experience in the copier and printer industry in order to serve the customer in the most effective and efficient method possible. We pride ourselves on our excellent customer service skills and want you, the customer, to experience a simple and pleasurable business interaction. Our employees attend continual training to increase knowledge of the newest technology in order to serve you, the customer, better. Our goal is to provide customers with the highest quality products while bringing cost analysis to the forefront. We strive to provide unmatched customer service that will make customers want to continue doing business with us as well as recommend us to others. Our partners include, Xerox, Brother, OKI, Toshiba, and Canon but are capable of servicing most brands of machines due to our knowledge, experience and expertise.

Hired 29 times

Serves Garland, TX

Background checked

3 employees

12 years in business

Payment methods

Cash, Check, Credit card

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Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

Photos and Videos

8 photos


Customers rated this pro highly for responsiveness, professionalism, and work quality.

Excellent 4.9

21 reviews


Read reviews that mention:

Luke S.

Printer and Copier Repair

Doug was able to assess the issue with our printer allowing me to safely and securely know on what option I needed to take in whether to purchase a new printer for my office space. He was also came back and installed the new one with ease and setup the the broken fax line in the office on top of all of that!
Mar 13, 2020
Chris E.

Printer and Copier Repair

Diagnosed problem and had printer back in action in a couple of days. Only hold up was getting the part shipped in. Will definitely use again if needed.
Elite Print Management's reply
Thank you for leaving us a positive review. I apologize again for the extra day delay in receiving the part. We look forward to helping you with your printer needs again in the future.
Sep 4, 2020
Shelley T.

Printer and Copier Repair

I was extremely satisfied with the service I received from Elite Print Management. Immediate response time, quality of service and high level of customer service. I highly recommend this company!
Jun 24, 2020
Albert M.

Printer and Copier Repair

Fast & professional service. Tech was clearly experienced on our printer platform. All repairs were completed quickly and correctly. Great service!
Elite Print Management's reply
Thank you very much for your positive review Albert. We very much appreciate your business and hope if needed, we can be of service again in the future.
Aug 13, 2019
Andrea R.

Printer and Copier Repair

Doyle was wonderful explaining to my co-worker why his printer was not working correctly. Showed him how to fix the problem. I would recommend this company.
Apr 30, 2018
Background Check

Douglas Chandler


  • What should the customer know about your pricing (e.g., discounts, fees)?

    We charge flat rate labor pricing as opposed to hourly, but the rates differ by what type of printer it is (InkJet, LaserJet, Wide Format or Copier).

  • What is your typical process for working with a new customer?

    Determining their printer needs by how much is printed and what is printed. Our goal is to save the customer money by providing the most cost efficient solution.

  • What education and/or training do you have that relates to your work?

    I have 2 MBA's in Business and a BS in IT with over 20 years of experience in the printer industry. I hold sales and service certifications for Xerox, Toshiba, Oki, Brother, Canon and HP. We are authorized service providers for Xerox, Toshiba, Oki, Brother and Canon meaning we can also provide warranty repairs.

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