Elite Print Management

$150

starting cost

Zip code

Responds in about 2 hours

Introduction: Elite Print Management, LLC brings extensive experience in the copier and printer industry in order to serve the customer in the most effective and efficient method possible. We pride ourselves on our excellent customer service skills and want you, the customer, to experience a simple and pleasurable business interaction. Our employees attend continual training to increase knowledge of the newest technology in order to serve you, the customer, better. Our goal is to provide customers with the highest quality products while bringing cost analysis to the forefront. We strive to provide unmatched customer service that will make customers want to continue doing business with us as well as recommend us to others. Our partners include, Xerox, Brother, OKI, Toshiba, Canon, Zebra, Epson, and HP but are capable of servicing most brands of machines due to our knowledge, experience and expertise.

Overview

Hired 40 times

Serves Garland, TX

Background checked

3 employees

13 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

Featured Projects

12 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Excellent 4.9

25 reviews

5

92%

4

8%

3

0%

2

0%

1

0%

Read reviews that mention:

Lamont A.

Aug 23, 2021

·

Hired on Thumbtack

Doug did an amazing job getting our printer back up and running in a timely manner. We will definitely use Doug moving forward for all repairs and PM services. Thanks.

Details: Desktop printer • HP

Elite Print Management's reply

Thank you Lamont for the positive review. We appreciate your business and look forward to being of service to you again in the future.

Printer and Copier Repair

Beth N.

Aug 12, 2021

·

Hired on Thumbtack

Totally saved my hide with my work printer - I'd been accepting poor print quality because I was dragging my feet to find someone to service it. Elite diagnosed the problem over the phone, and showed up quickly with the parts to fix it. I should have called them so much soon! I definitely recommend them.

Details: Desktop printer • HP

Elite Print Management's reply

Thank you Beth for the positive review. We appreciate your business and hope we can be of service to you again in the future.

Printer and Copier Repair

Natasha S.

Jul 27, 2021

·

Hired on Thumbtack

Great customer service and kept me in the loop with my parts when they were ordered and delivered. I highly recommend!!!!!

Details: Desktop printer • Sharp

Elite Print Management's reply

Thank you very much for your positive review Natasha. we appreciate your business and hope we can be of service to you again in the future.

Printer and Copier Repair

Luke S.

Mar 13, 2020

·

Hired on Thumbtack

Doug was able to assess the issue with our printer allowing me to safely and securely know on what option I needed to take in whether to purchase a new printer for my office space. He was also came back and installed the new one with ease and setup the the broken fax line in the office on top of all of that!

Details: Desktop printer • Samsung

Printer and Copier Repair

Chris E.

Sep 4, 2020

·

Hired on Thumbtack

Diagnosed problem and had printer back in action in a couple of days. Only hold up was getting the part shipped in. Will definitely use again if needed.

Details: Desktop printer • HP

Elite Print Management's reply

Thank you for leaving us a positive review. I apologize again for the extra day delay in receiving the part. We look forward to helping you with your printer needs again in the future.

Printer and Copier Repair

Credentials

Background Check

Douglas Chandler

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We charge flat rate labor pricing as opposed to hourly, but the rates differ by what type of printer it is (InkJet, LaserJet, Wide Format or Copier).
What is your typical process for working with a new customer?
Determining their printer needs by how much is printed and what is printed. Our goal is to save the customer money by providing the most cost efficient solution.
What education and/or training do you have that relates to your work?
I have 2 MBA's in Business and a BS in IT with over 20 years of experience in the printer industry. I hold sales and service certifications for Xerox, Toshiba, Oki, Brother, Canon and HP. We are authorized service providers for Xerox, Toshiba, Oki, Brother and Canon meaning we can also provide warranty repairs.

Elite Print Management

FAQs

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