It’s free with no obligation to hire
Hired 545 times
14 years in business
(Central Time Zone)
8:00 a.m. to 5:00 p.m.
Credit card, Cash, Square
Top Pro status
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Jan - Jul
Jul - Dec
Interior Painting - Dallas 2019
Photos and Videos
Molding or baseboards,
The cleaning crew came when expected, were very pleasant, and efficiently cleaned my entire house. I especially like that they bring their own tools and supplies. I’m setting up recurring cleanings.Feb 10, 2019Verified
The ladies did an amazing job...my house has never been so clean! You will not be disappointed with their work.Aug 19, 2019Verified
These people had an appointment with me and showed up 40min late. Terrible for business and then they gave me a ridiculously high quote to do cleaning of 4-5 items. You could not pay me to use themAug 16, 2019VerifiedEsmeralda's Full House Cleaning and home services's reply
Hello, Ingrid. We are so sorry to hear about your experience. We're usually known for our exceptional customer service and we truly regret that we did not live up to those expectations in this situation. We base our residential cleaning prices on the square footage of the home, but also take the amount of work the home may need into consideration. With that being said, no two quotes will ever be the same. What may have been a "ridiculously high" amount of money for you, may just be the perfect amount for someone else. Mind you, your quote was based off more than "4-5 items" as I can look back at the estimate that was sent to you via email. We certainly appreciate the feedback in regards to punctuality. On the day of your appointment, we did get stuck in a bit of traffic. However, you were certainly notified, via Thumbtack, that we were running late. Most of our clients tend to understand when that happens and appreciate the notification. We never heard back from you in regards to the quotes we sent out via email, so we were ultimately not hired for the interior painting nor the residential cleaning. So please, if you would like to discuss this further, feel free to contact me via Thumbtack or email. Thank you.
They were on time, flexible with scheduling, and did a wonderfully thorough jobSep 23, 2019Verified
Two ladies came to deep clean my house. They were very nice and did an exceptional job. Everything looked and smelled so clean. Well worth the money. Would recommend them anytime and would use them again for sure. Great service!Oct 10, 2019Verified
- Describe a recent project you are fond of. How long did it take?It makes my crew and I proud and gives us great happiness to help a dear client with her house cleaning needs as she lives alone and is elderly among other things. We service her home once a month free of charge because she has won our hearts with her sweetness and we feel is the right thing to do to help someone in need.
- What questions should customers think through before talking to professionals about their project?I wish customers knew what a terrific job my crew and I provide that way customers would have a better peace of mind. We are hardworking, friendly, humble and provide the best quality service available.