FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Horizon Air Solutions, we pride ourselves on providing high-quality services at fair prices. We offer free estimates to help you understand the scope of your project without any initial cost. Our diagnostic fee is $79, which covers a thorough inspection and assessment of your system. We are committed to transparency and ensure our pricing reflects the value and quality of service you can expect from us.
- What is your typical process for working with a new customer?
Our process begins with a free estimate to understand the specific needs and challenges of your project. We conduct a comprehensive assessment and discuss your options, providing clear recommendations tailored to your requirements. We maintain open communication throughout the project, ensuring you are informed at every step and satisfied with the progress and outcome.
- What education and/or training do you have that relates to your work?
All of our staff members are EPA and TSCA certified, ensuring we meet the highest standards for environmental safety and compliance. We are also fully licensed and insured, demonstrating our commitment to professionalism and quality in every project we undertake.