Phoenix IT Managed Services
Phoenix IT Managed Services

Phoenix IT Managed Services

Top Pro

$75
estimated price


Responds in about 30 min

Introduction: We provide a quick turn around on repairs and at the same time we strive to provide excellent quality customer service. Interacting with people, problem solving technical issues, and building a trusting business relationship that make the customer continue to come back. When working with new customers who have computer issues, Phoenix IT Managed Service requests the following information from new customers that require our services: 1. A valid address will be needed to come and assess the issue. 2. If there is an issue with your computer, a diagnostic fee of $75 - $125 plus travel. 3. As an agreement between the tech and customer, a date and time will be scheduled to return the computer back to the customer's residence. 4. All "new" parts that are ordered in replacing the computer will have a guaranteed warranty.
Overview

Current Top Pro

Hired 155 times

66 similar jobs done near you

Background checked

5 employees

15 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2022

Top Pro Icon

2021

Featured Projects

6 photos

Specialties
Computer issue

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Computer type

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

80 reviews

5
98%
4
1%
3
0%
2
0%
1
1%

Read reviews that mention:


pro avatar
Ed H.
Apr 4, 2023
·

Hired on Thumbtack

Hired on Thumbtack

My computer crashed at critical time. Luther Arnold of Phoenix IT responded within minutes of my posting a search, scheduled a phone call and provided an initial diagnosis based on my description. Once I delivered my computer to him, he determined the exact problem and returned me operational status within 24 hours. I highly recommend this service.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location

Computer Repair
pro avatar
Roger F.
7 days ago
·

Hired on Thumbtack

Hired on Thumbtack

Luther worked in my Mac with good dedication, he tried to do as much as they can to let my old equipment working as required. He explored several alternatives to recover data and update the system as requires. Highly recommended his professionalism and customer service

Details: Mac (Apple) • Desktop • Slow computer performance • My home, venue, etc. • At the pro’s location

Computer Repair
pro avatar
Daph W.
Apr 7, 2022
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Hired on Thumbtack

Hired on Thumbtack

My computer was extremely slow and needed help. As an older IT Support person, I definitely understood Mr. Arnold's concern about my outdated PC with his level of expertise. He explained the.need for a newer model and technology advancements as of 2022. I definitely did not need an upgrade or repairs at this time. Mr. Arnold was very professional, personable, communicable, articulent, and friendly. I shall contact Mr.Arnold for future PC services.

Details: PC • Laptop • Slow computer performance • My home, venue, etc.

Computer Repair
pro avatar
W. r.
Dec 21, 2021
·

Hired on Thumbtack

Hired on Thumbtack

After learning my long time trustworthy computer repair specialist had moved out of town I dreaded the thought of putting on body armor to go out and find a replacement. I did my homework. I interviewed several prospects but it was Luther who stood out. Not only did he answer my questions, but importantly he asked his own. His skill set competency really shined through and this put me at ease that he knew his business. With that said, I hired Luther. We could not be happier. He installed a new Samsung 980 PRO SSD 1TB PCIe hard drive. Start-up functions that took 2.5 minutes are now completed in 20 seconds. He installed additional memory; the memory is doubled. My grandson’s gaming is at all time new levels The system is better than new. We are pleased with the work which Luther completed. The charge was reasonable. We appreciate knowing he is there for us as needed. Thanks Luther. ross j. 12/04/2021

Details: PC • Laptop • Slow computer performance • At the pro’s location • My home, venue, etc.

Computer Repair
pro avatar
David C.
Jul 11, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Luther was very knowledgeable and helped me to find and order the part online. He carefully did the removal and replacement of the power supply box and even provided adjustment for speeding up the computer. Now it works as new.

Details: PC • Desktop • Computer not turning on • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
Credentials
Background Check

Luther Arnold

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