If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Experienced Computer Repair Service.
Every problem that you would experience with a PC/Laptop can be solved!
We never cut corners, even when it will take more time.
We always try to offer affordable solutions and ensure we deliver
high-quality work.
We offer free consultations and make sure every client is fully satisfied!
Overview
Hired 118 times
69 similar jobs done near you
Background checked
4 employees
8 years in business
Business hours
SunClosedMon9:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
2021
Services offered
Computer issue
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Great 4.8
155 reviews
5
94%
4
1%
3
0%
2
1%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Kevin P.
Sep 11, 2024
•
Hired on Thumbtack
VERY expensive, but they had to do more than just replace the laptop battery. The only other downside was that they wiped all my data and most apps while working on the motherboard. I'd be more upset, but this machine was used mainly as an entertainment hub. Glad to have it back! Nice people. EDIT: The company has since addressed my concerns. For the amount of work done, the price was reasonable and the repairs necessary.
Details: PC • Laptop • Computer not turning on • At the pro’s location
Positive Technology's reply
Thank you for your feedback! We truly appreciate your honesty and are glad to hear that you're generally happy with our service. We understand the importance of your data and took every step to communicate and confirm the necessary actions before proceeding with the repair. To help with the costs, we applied a discount for the battery replacement and provided complimentary delivery.
Your satisfaction is our priority, and we are always here to assist further with any of your needs. If there's anything more we can do, please let us know. We'd love the opportunity to continue serving you in the future.
Computer Repair
Min L.
May 31, 2024
•
Hired on Thumbtack
Outstanding computer service. Darren did a great job fixing our computer. Arrived on time, was able to diagnose the issue within minutes, and our computer was repaired in under one hour. Top quality service.
Details: PC • Desktop • System error or blue screen • My home, venue, etc.
Positive Technology's reply
Thank you for your amazing feedback! We're delighted that we could diagnose and fix your computer issue so promptly. Quality and reliable service is what we strive for, and we're glad to hear you were pleased with the results.
We’re always here to help, so don’t hesitate to reach out with any future tech needs!
Computer Repair
Robin T.
Jul 27, 2024
•
Hired on Thumbtack
I recently had my Mac repaired at Positive Technology ComputerRepair, and they exceeded all my expectations. They offered a much more affordable solution than the Apple Store, with no long lines or waits. The convenience of avoiding a mall trip was a huge plus. The team was incredibly efficient, diagnosing the issue quickly and keeping me updated throughout the repair process with regular progress links. Their customer service was outstanding, and I couldn't be happier with the results. I'll definitely return for any future tech needs. Highly recommended!
Details: Mac (Apple) • Laptop • Cracked or damaged screen • At the pro’s location
Positive Technology's reply
Wow, thank you for the amazing feedback! We're so glad you enjoyed a hassle-free computer repair experience with us and found our mac repair service both efficient and affordable. It's our goal to provide the best customer experience possible, and we're delighted to know we hit the mark with you.
We truly appreciate your trust in us and look forward to being your go-to tech solution in the future. Thanks again for the high recommendation!
Computer Repair
Ertunc O.
May 30, 2024
•
Hired on Thumbtack
They were very quick to respond and showed up on time. They did a great job with the computer and explained everything clearly. I am very satisfied and i will be working with the same company in the future.
Details: Mac (Apple) • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Regina T.
Nov 13, 2024
•
Hired on Thumbtack
Darren did an excellent job setting up my new computer. I didn't realize how much was involved. I would highly recommend him. He definitely deserves 5 STARS.
Details: PC • Desktop • Computer not turning on • My home, venue, etc.
Computer Repair
Credentials
Background Check
Adil Derya Erguc
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Positive Technology offers flat fees for computer repairs that are dropped off to our location.
We also offer on-site service, which is billed hourly.
Clients can simply call or message us to get pricing information. And we'll share our prices transparently upfront.
What is your typical process for working with a new customer?
Our clients reach out to us via online messaging, or by calling/texting our office, and mention the problems with their computers, tablets, phones, network, etc. We try to provide transparent and upfront pricing. They may then choose to drop off their computers, or request us to pick up their device from their location.
What education and/or training do you have that relates to your work?
The business owner boasts over 20 years of experience in working with computers, networks, IT equipment, as well as software and hardware troubleshooting. Additionally, our repair technicians undergo rigorous training in the IT field. They are carefully selected to ensure they provide the best experience and deliver top-quality work for our clients.
