FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have no trip fee. We offer flat-rate pricing. We also have coupons.
- What is your typical process for working with a new customer?
We explain there is no charge for an estimate and no trip charge. We present you with an estimate on site, and if you approve, we begin work.
- What education and/or training do you have that relates to your work?
Zoom Drain is the expert in drain and sewer cleanouts/clogs. We have extensive Spartan training on all of our equipment.