FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Hourly Rate: My standard rate is $60 per hour. Minimum Charge: For jobs under two hours, there is a 2-hour minimum charge. This covers the cost of travel, gas, and other associated expenses. Transparent Pricing: I believe in upfront, transparent pricing with no hidden fees. Before starting any job, I provide an estimate based on the work needed, so you know exactly what to expect. Discounts for Larger Jobs: For projects that require more extensive work (typically 5+ hours), I offer custom pricing and potential discounts based on the job's scope. No Surprise Costs: Any additional materials or unexpected costs will always be discussed with you before proceeding. Payment Methods: I accept various payment methods for your convenience, including credit cards, cash, and digital payments.
- What is your typical process for working with a new customer?
Initial Consultation: I start with a brief consultation (either by chat or email) to understand your needs. We'll discuss the type of work you require, your timeline, and any specific details about the project. Estimate & Scheduling: Once I have all the necessary information, I provide an upfront estimate for the work. We then schedule a convenient time for the job. On-Site Assessment (if needed): For more complex projects, I may conduct a quick on-site visit to ensure I fully understand the scope and can deliver the best results. The Work: On the day of the job, I arrive promptly and with all the necessary tools. I work efficiently, maintaining attention to detail and always ensuring quality workmanship. Completion & Review: Once the work is complete, I walk you through what’s been done, ensuring everything meets your satisfaction. Payment: Payment is due upon completion of the job, and I accept a variety of payment methods to make things easy for you. Follow-Up: I always make sure to follow up after the job to ensure you're happy with the results. Your satisfaction is my top priority!