FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive, transparent, and tailored to the Greater Houston market. We offer a 20% discount on your first service and 10% off monthly recurring plans. Prices vary by service type (basic, deep, move-in/move-out, post-construction), and all quotes are provided up front—no hidden fees. Emergency/same-day service is available for an additional fee. We’re happy to customize packages to fit your needs.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your cleaning needs, preferences, and any special requirements (like allergies, pets, or eco-friendly products). We provide a clear quote and service checklist before booking. On the scheduled day, our background-checked and insured cleaners arrive on time, complete the job thoroughly, and review the results with you to ensure satisfaction. We follow up after every service to make sure you’re happy.
- What education and/or training do you have that relates to your work?
All cleaners have a minimum of three years of residential cleaning experience and have passed a professional background check.