FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive. We charge $30 per hour for standard cleanings and $35 for deep cleanings. The great thing about our service is that our cleaners are incredibly efficient, so while we focus on doing a quality job, when we are done, we stop the click and only charge you for how much time was spent. In other cases, if you have a specific budget, we can create a customizable and realistic plan that can meet your cleaning needs and fit your spend target. The last great thing about our service is that there are no hidden fees, deposits, or contracts. We only charge you after the job is done, so you get to have full control of how you spend for your cleaning services.
- What is your typical process for working with a new customer?
Hiring a long term maid service is an intimate task. You let us into your home, so trust, care and safety are our highest priorities. Before we start with a new homeowner or customer, we really like to understand what your cleaning needs are, when you need them, how often you need them and your preferred budget. We then create a tailored cleaning solution that works for your specific needs in order to keep your home clean and refreshed! Our customer service team is always available and we're just a call or text away.
- What education and/or training do you have that relates to your work?
All of our maids are professionally trained. We're a professional cleaning company with full time and highly trained employees. Each employee goes through official on-boarding and a rigorous training program. For each home, we have a 50-point cleaning checklist in order to ensure that every nook and cranny of your home is covered!