FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All first time clean-ups are 50% off! Basic clean-ups include: Pick-up and trash disposal, Clean restrooms, Clean kitchen & appliances, Vacuum carpets, Clean dryer lint trap, Broom and mop all floors, Towel and toilet tissue hotel set-up, Remove minor stains off walls, Dust-off furniture and ceiling fans. We can always discuss about adding tasks specific to your location. Additional services: Pressure washing, Window cleaning, Lawncare, Carpet cleaning, Laundry, Restock items, and Inventory control. We provide different sets of discounts for home owners or managers with 5-9 listings, 10-14 listings, 15 listings or more.
- What is your typical process for working with a new customer?
At first, we collect our customers contact info and generate a short description of the services required. Then a quote is generated with 50% off the first cleaning job. Second, we establish the best form of communication to schedule clean-ups. We have used free services like Turno, Doinn, and Airbnb co-hosting in the past. For 1 or 2 time clean ups we can schedule clean ups via message. Third, we charge after the job is finished to ensure its up to your standards. Payments are collected via Zelle, Venmo, Stripe or Paypal.
- What education and/or training do you have that relates to your work?
Our team consists of Zitlalic, Teresa, and Estrella. All three team members have over 10 years of operating experience in Atlantic City, NJ managing cleaning crews for vacation rental home owners, bar owners, restaurant owners, office and corporate settings, as well as regular home owners. Eddie and Daniel have a vacation rental portfolio of 32 homes in Texas, Florida and California, all in the vacation rental space.