FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that we offer a 10% discount to veterans as a token of our appreciation for their service. We accept credit card payments, but please note that any fees associated with credit card transactions will be paid by the customer in cash or via Zelle transfer, as previously agreed upon. Additionally, we require a 50% deposit before beginning any project. We strive to provide transparent and fair pricing for our services.
- What is your typical process for working with a new customer?
When working with new clients, my first step is to schedule a consultation to discuss their needs and vision for the project. During this meeting, I take the time to listen to their ideas and offer my own suggestions based on my experience and expertise. Once we have agreed on the scope of the project, I provide a detailed estimate and timeline for completion. Throughout the project, I maintain open communication with the client to ensure that they are satisfied with the progress and that any concerns are addressed in a timely manner. My goal is to deliver high-quality results that exceed the client’s expectations. After the project is completed, I follow up with the client to ensure that they are happy with the final result and to address any remaining concerns. I value my clients’ feedback and strive to build long-lasting relationships based on trust and mutual respect.
- What education and/or training do you have that relates to your work?
As a painting professional, I have been fortunate to receive mentorship from experienced professionals in the industry. All of my education and training has come from hands-on experience and guidance from those who have honed their craft over many years. This has allowed me to develop a deep understanding of painting techniques and to deliver high-quality results to my clients.