- What should the customer know about your pricing (e.g., discounts, fees)?
Our quoting is highly dependent on the customer providing us an accurate depiction of the condition of their property, the type of job requested, and our ability to inspect the yard using satellite imagery. We are able to provide a discount to customers who book regular services with us to help keep their yards maintained and healthy during the entire growing season!
- What is your typical process for working with a new customer?
We provide all customers with a quote for service in advance of visiting their property. Once a quote is accepted, a highly trained and experienced lawn care tech is dispatched to the customer’s property to complete the work. Our goal is to provide a high level of customer service that leaves both yards sparkling and our customer smiling! In the rare event that a job needs to be rescheduled or re-quoted, we openly communicate all options to the customer in a transparent and low-pressure manner. Payment for most jobs is only required once the job is complete and the customer is completely satisfied!
- What education and/or training do you have that relates to your work?
We are dedicated to continual learning. There is always room in our noggins for more industry expertise.